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Relocation Support + 2000 Bonus German Customer Care

Relocation Support + 2000 Bonus German Customer Care

Cross Border TalentsBaden-Württemberg, Germany
Vor 4 Tagen
Anstellungsart
  • Vollzeit
  • Quick Apply
Stellenbeschreibung

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
  • Help customers with product information, order issues, and technical support.
  • Solve problems and escalate complex issues to the right team.
  • Provide clear and effective solutions to ensure customer satisfaction.
  • Record customer interactions and outcomes in the CRM system.

What We Are Looking For

  • Fluency in German (C2 level) and good English skills (B2 level or higher).
  • Strong communication and problem-solving skills.
  • Willingness to work rotational shifts , including night shifts and weekends.
  • No prior experience required – open to beginners .
  • Must be available to work on-site in Lisbon.

    • What We Offer

  • Competitive salary and benefits.
  • Welcome Bonus of €2,000.
  • Private health insurance.
  • Paid training to ensure success in the role.
  • A supportive and friendly work environment.
  • Opportunities for career growth and advancement.

    • Work Schedule

  • Monday to Sunday : 24 / 7 (rotational shifts, including night shifts).
  • Days Off : 2 rotational days off per week.