Enterprise Account Executive - Nordics

JOB DESCRIPTION

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAS T: Focus + Accountability + Speed = Talkdesker .

• Focus : Makes the very best use of your own efforts and those of your team. Creates space and clarity, so that you can focus your energy and attention on the things that really matter.
• Accountability : Holds self and others accountable to meet commitments. Accepts responsibility for successes and failures of own work, the team’s work, and the company.
• Speed : Executes with agility and urgency. Acts promptly, decisively, and without delay. Makes good and timely decisions that keep the organization moving forward.
• Talkdesker : YOU!

Our Sales team is look for it's newest member of the team to expand its Enterprise reach. You will work closely with the wider team of Account Executives, SDR and Marketing teams to develop a strategic outreach and build lasting relationship with new clients. We have an excellent culture here at Talkdesk and we're keen to speak to experienced sales professionals who value providing top quality client experience.

Responsibilities:

• Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
• Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
• Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
• Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts
• Develop essential internal relationships to provide the support necessary to manage accounts and close deals
• Communicate accurate and realistic forecast information to the management team per our process and policy
• Communicate market reaction and needs back to headquarters in a productive manner
• Take an active role in solving problems, which involve other functional areas, instead of “dumping problems at the factory door”
• Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements:

• Experience in a new business sales role carrying quota
• Experience selling to mid market or enterprise accounts
• Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
• Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
• Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
• Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
• Excellent communication and presentation skills
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment

We provide:

• Excellent career growth opportunities
• Flexible working patterns and remote based contracts
• Fantastic team working culture in a diverse team
• Very competitive compensation and benefits packages

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)