Customer Success Manager

At AppsFlyer we believe every challenge is an invitation to innovate. Were looking for a Senior Customer Success Manager to support our most strategic clients in Duch and help us shape the future of measurement. In this role youll collaborate with toptier professionals from around the world in a culture that celebrates curiosity connection and continuous learning. If youre passionate about delivering impact through meaningful relationships and personalized service this is your chance to join the ride.

About the Role

As a Customer Success Manager for our Duch enterprise clientsincluding household names like Carrefour Sephora and Ubisoftyou will act as their trusted advisor supporting them on both business and technical fronts. Youll be the voice of the customer internally and a strategic partner externally ensuring they maximize the value of the AppsFlyer platform while helping shape our product roadmap with their insights.

What Youll Do

Manage customer relationships endtoend from onboarding to renewals while ensuring their success across business product and technical needs.

Proactively share product updates insights and best practices to drive adoption and maximize impact.

Deliver training sessions webinars and demos to enable customers on new features and use cases.

Collaborate crossfunctionally with Product and R&D teams by voicing client feedback and advocating for product improvements.

Lead Executive Business Reviews to highlight value performance and strategic growth opportunities.

Support upsell and expansion efforts by identifying business needs and aligning them with AppsFlyer solutions.

Be a part of the clients extended teamaccessible insightful and proactive.

What You Have

Fluent in English.

• Fluency in German is a strong advantage.

Experience in Customer Success Account Management or a similar clientfacing role within SaaS or adtech.

A strong understanding of web marketing digital advertising and business strategy.

A technical mindset with the ability to dive into SDKs APIs and campaign performance metrics.

Great interpersonal skills and the ability to explain complex concepts to both technical and nontechnical stakeholders.

Selfmotivation and adaptability to thrive in a fastmoving global environment.

Willingness to travel several times a year for customer meetings and conferences.

Bonus Points

Background in mobile marketing or app analytics.

Familiarity with SQL SDK integrations and deep linking.

Product sense or experience collaborating with product teams.

Referred by an AppsFlyer team member.

Why Join Us

AppsFlyer is a global company with 25 offices across 19 countries. From wellness programs and fitness initiatives to our Global Employee Exchange and inclusive culture we empower our people to grow professionally and personally.

Here titles dont define usimpact does. Youll join a team where innovation is celebrated and collaboration drives everything we do.

Were committed to building a diverse and inclusive workplace. Even if you dont meet 100 of the qualifications if this role excites you wed love to hear from you.

Required Experience :

Manager

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1