Cloud Operations Engineer

Job Introduction

Serco has made significant contributions at ESA's European Space Operations Centre (ESOC) in Darmstadt, supporting a wide range of space missions and projects. Serco provides essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Their expertise in spacecraft operations, ground systems, and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector, ensuring successful mission outcomes and advancing space exploration.

On behalf of our client, ESOC, we are looking for a skilled Cloud Operations Engineer join our team distributed over the ESOC site, in Germany.

Main Responsibilities

As Cloud Operations Engineer you will concentrate your activities on the following :

• Deploy, and maintain cloud-based infrastructure (Telekom, OVH, AWS, Azure, Google Cloud, etc.) to meet the needs of the organization.
• Monitor cloud infrastructure to ensure optimal performance, availability, and cost-efficiency. Identify and resolve bottlenecks, performance issues, and cloud resource limitations.
• Develop and maintain automation scripts (using tools like Terraform, Ansible, or CloudFormation) to streamline cloud deployment processes and enhance operational efficiency.
• Implement and enforce best practices for cloud security, including access control, identity management, data encryption, and compliance with relevant regulations (e.g., GDPR, HIPAA).
• Respond to requests in timely manner, update the request tickets and provide feedback.
• Respond to and resolve cloud infrastructure incidents, ensuring minimal downtime and effective root cause analysis. Participate in post-incident reviews and implement corrective actions.
• Work closely with internal and external teams, to integrate and optimize cloud solutions within the broader organizational infrastructure.
• Maintain comprehensive documentation for cloud infrastructure, configurations, and troubleshooting procedures.
• Provide continuous improvement ideas, suggestion and support the team in implementation.
• Provide regular updates to the team leader / Service Manager.

Successful Candidate

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