Product Owner (mfd) Digital Products and Services

Become part of an internationally successful industrial company and benefit from a strong community with around 9400 colleagues worldwide. As a leading supplier of industrial machine needles precision parts fine tools as well as systems and services for the production and joining of textile surfaces Groz-Beckert combines creativity with a passion for textiles. Find your opportunity to join us and be infected by the fascination!

Play an active role in shaping the digital future of our S division as a Product Owner (m / f / d) you will drive innovative solutions and support international projects from the initial idea to rollout.

Your tasks :

• Design further development and optimisation of digital products and services for the S division
• Designing a multi-channel concept for a holistic customer experience
• Global responsibility for the operation and further development of the B2B platform based on the local requirements of both brands (Schmetz and Groz-Beckert)
• Acting as an interface between the specialist department and IT for the digitalisation of processes and systems
• Identifying customer problems in the area of purchasing and consulting
• Collection definition and prioritisation of customer requirements through close cooperation with internal stakeholders in particular the sales marketing and customer service teams
• Translation of business and customer-related requirements into concrete user stories and technical specifications for the development team
• Supporting the international rollout as well as the support and further development of e-commerce solutions and digital sales tools : Sewing customer portal SalesCloud and ServiceCloud
• Creating maintaining and quality assuring content for the customer portal
• Monitoring key performance indicators (KPIs) and using data-driven insights to optimise the functionality and acceptance of the customer Portal
• Support in the design and technical implementation of linking the e-commerce solution with digital solutions on the shop floor
• Responsibility for the divisions digital sales software (CRM) and expansion of digital sales processes and tools
• Global implementation of sales training courses on the digitalisation of sales processes

Your qualifications :

Look forward to :

Please send us your complete documents with information about your salary expectations and possible starting date via our career portal toSarah Hartmann Tel. .

Key Skills

Children Activity,Accounts Assistant Credit Control,Android,Apparel Merchandising,Franchise,Construction Equipment

Employment Type : Full Time

Experience : years

Vacancy : 1