Clinical Operations Manager

Synagen builds specialized AI agents for healthcare and oncology, designed to support complex clinical decisions and biomedical workflows with actionable, high-precision outputs. We combine modern AI with clinical expertise to create software that integrates into real provider environments and delivers value in practice.

Aufgaben

Synagen builds AI agents for healthcare and oncology that integrate into real clinical workflows. As our Clinical Operations Manager , you will scale our clinical customer success by deeply understanding clinical users and ensuring our solutions are delivered, adopted, and used in day-to-day practice across hospitals and clinical practices. This is a delivery / adoption role (not quota-carrying sales).

This role combines two closely linked responsibilities :

• Project Management (approx. 40%) : own and drive the delivery of clinical customer projects and ensure internal execution against external commitments
• Customer success (approx. 60%) : build and run repeatable onboarding, training, and support processes that lead to real usage and long-term adoption in clinical workflows

What you will do

Qualifikation

Required experience

Good to have

Why us?

We are transforming healthcare and biomedical research with highly specialized, AI agents designed to meet the unique needs in medicine. As a research-driven startup, we bridge cutting-edge technology with real-world applications, delivering AI solutions that enhance patient care and accelerate biomedical discoveries.

Our team brings together deep expertise in artificial intelligence and firsthand clinical experience. With practicing physicians working alongside leading AI researchers, we have an intimate understanding of the challenges healthcare professionals and researchers face. This rare combination of clinical insight and technological innovation enables us to develop tailored AI agents that optimize patient care, streamline research workflows, and extract valuable insights from complex data.