Role Summary
The MSP CAE will be responsible for recruiting and onboarding Managed Service Providers (MSP) to promote and sell the complete Sophos Central and XG Firewall product offerings throughout territory. The CAE will partner with Sales, Channel, Business Operations, and other members of the Marketing organization to become part of a core team that will drive the growth of new business and help retain and grow top service providers.
Success will be measured by the overall health and hygiene of the MSP business, productivity of active MSP partners and the associated revenue from the sale of Sophos products and solutions through the MSP’s to their respective end-user customer base.
What You Will Do :
- Achieve bookings quota through MSPs in the assigned territory to achieve company goals
- Provide accurate forecasting of MSPs revenue through
- Recruit net new MSPs through conference participation, interaction with distribution and other means
- Onboard and enable MSPs to ensure partner success in selling and supporting all Sophos solutions
- Interact with MSPs to manage through issues with a high degree of professionalism and attentiveness.
- Negotiate and manage contracts, where applicable
- Train and educate the MSP partners on all Sophos offerings
- Train and educate Sophos sales employees on the MSP business, and how to sell and support MSPs
- Communication with stakeholders in global MSP team, business unit, local marketing and sales organization in order to make price book and quote guideline
- To maintain SFDC in terms of pricing and partners and publish it for sales organization with detail inspection to keep consistency of price information across various data sources
- To develop the documents required in sales process
- To be a knowledge base of pricing and licensing structure of whole Sophos MSP products and to answer to questions from salespersons about them
What You Will Bring :
Solid experience in 2-tier channel business, knows how this works, able to operate all tools in the background : Partner Portal, Partner Contracts, On boarding of partners, business plans for partnersMSP & Channel Sales experienceTelco / marketplace experience a plusExcellent communication and presentation skills, both written and verbalDesired : Additional European languageUnderstanding of sales and order processUnderstanding of software license and hardware productsFinancial Acumen, Ability to understand & forecast recurring revenue modelKnowledge of SalesforceWillingness to travel (up to 50%)IC3#B2#LI-MT1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?
Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spiritEmployee-led diversity and inclusion networks that build community and provide education and advocacyAnnual charity and fundraising initiatives and volunteer days for employees to support local communitiesGlobal employee sustainability initiatives to reduce our environmental footprintGlobal fitness and trivia competitions to keep our bodies and minds sharpGlobal wellbeing days for employees to relax and rechargeMonthly wellbeing webinars and training to support employee health and wellbeing