Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.
Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Become part of our winning team and help us create a world that works better.
Responsibilities
Du befindest dich in einem Studium und willst Erfahrungen in einem dynamischen, modernen und wachstumsstarken Technologieunternehmen sammeln? Werde Teil der Top 3 Software-Unternehmen in Europa und bewerbe dich jetzt als Werkstudent im Customer Success Management (all genders) in Göppingen!
- Unterstützung der Customer Success Manager
- innen bei der Pflege von Kundenbeziehungen, um eine hohe Zufriedenheit und Bindung sicherzustellen.
- Analyse von Kundenfeedback zur Identifizierung von Trends und Verbesserungspotenzialen
- Mithilfe bei der Entwicklung von Strukturen und Prozessen der Abteilung
- Nutzung analytischer Fähigkeiten zur Erstellung von Customer Success-Berichten, Präsentationen und Dokumentationen zur Verfolgung von Leistungskennzahlen.
- Teilnahme an Teammeetings und Einbringung kreativer Ideen und Lösungen zur Verbesserung der Kundenerfahrung.
- Einführung in CRM-, BI-Tools und weiterer relevanter Software.
Requirements
Eingeschriebener Student (alle Geschlechter) an einer Universität oder Hochschule in den Bereichen Betriebswirtschaft, Informationstechnologie, Informatik oder einem verwandten FachgebietStarke analytische und problemlösende Fähigkeiten.Hervorragende Kommunikations- und Teamfähigkeiten.Fließende Deutsch- und Englischkenntnisse sind zwingend erforderlichFähigkeit, selbstständig zu arbeiten und mehrere Aufgaben effektiv zu managen.What we offer
Contract location would be Goeppingen, GermanyMake an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!Our Work Students in Germany receive a monthly salary of 1.390,00€ for a 20h / week.Do you need to gain your first work experience as a part of a mandatory internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options.Fixed Student Contract with above average salary and trust based working hoursMake yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areasHungry for knowledge? Our TeamViewer Library offers a wide range of industry-related books selections, and our E-Learning Center is available 24 / 7We truly live and celebrate our cultural diversity! Our colleagues come from more than 70 countries and speak more than 40 languagesWe work hard and play harder! Look forward to our company celebrations, team events and other social gatheringsNo matter if you are using private or public transportation means, we offer travel subsidy to all our studentsAttractive workstations with modern and ergonomic equipment, fruits, soft drinks, sports offerings and many other corporate benefits wait for you!In our HQ you have access to the office with a canteen, subsidized lunches and a terrace with BBQOur students are the potential employees of "tomorrow" - After your studies, you will have good chances of starting a full-time jobTeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.