Airport Duty Manager

lux-Airport - Société de l’Aéroport de Luxembourg SA

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Working for lux-Airport

Do you know Luxembourg airport as a passenger?

Would you like to join our team?

lux-Airport is the company that operates Luxembourg's national airport.

Its main roles are :

• Providing a safe, high-performance infrastructure for the air transport of passengers and goods

• Developing the surrounding areas in terms of activities and facilities.

Our airport has over 120 direct destinations served by 16 airlines.

In 2024, it welcomed some 5.4 million passengers.

Moreover, by handling 830,468 tonnes of freight in 2024, Luxembourg Airport ranks among the top freight hubs in Europe.

lux-Airport currently employs over 400 people from a wide range of backgrounds and nationalities.

The smooth running of our company relies first and foremost on the passion and excellence of our staff.

To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent.

Why joining us?

Working for lux-Airport means working in an exciting and stimulating environment.

It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic.

In fact, we believe that this approach is the most effective way of fostering personal fulfillment.

It also creates a working environment where individuals can develop their full potential and expertise.

This perfectly reflects our “Just Culture”.

Committed to diversity and inclusion, lux-Airport has signed the Lëtzebuerg Diversity Charter and ensures equal opportunities at every stage of the recruitment process.

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Our job opportunity

Today, we are currently recruiting an Airport Duty Manager.

Your responsibilities

*Your daily tasks

• Managing the day-to-day operations of LACC agents and Airside inspectors (e.g. briefings, daily organization)

• Supervising daily operations

• Being able to, and if necessary, ensuring an efficient replacement of his collaborators (inspectors, LACC agents) on their basic tasks

• Prioritizing decisions to be taken (e.g. act, defer, escalate) and take appropriate action

• Being the first point of escalation for both their direct reports, internal staff and third parties for any operational issues

• Having an overview of the cross-functional operations within the airport in order to be able to make appropriate decisions in response to events

• Proposing and initiating changes to procedures and manuals, draft the corresponding instructions and implement them within the department

• Organizing and providing training on procedures and instructions

• Monitoring the correct application of airport regulations and taking appropriate action in case of non-compliance

• Organizing daily coordination meetings with internal and external actors in order to plan and monitor the day's operations as well as to manage unforeseen events

• Ensuring that the airport emergency plan is activated and that all predefined actions are implemented on time

• Ensuring the implementation and follow-up of a corrective action programme following quality audits as part of the aerodrome certification

• Taking note of incident reports, organizing the appropriate actions and ensure follow-up

*Your other missions

• Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).

• Participating in the integration of new employees

• Participating in waste sorting and energy saving through responsible behavior

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The required profile

Studies / training

Higher education diploma (Bachelor) or equivalent experience in a similar function

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Experience

• You have a strong expertise (at least 5 to 7 years of proven experience in Airport Operations & Airside Operations within an airport), with an airline or an operational centre

• Experience in team management

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Skills and knowledge required

*IT Tools

Mandatory:

Microsoft Office suite

*Languages

Mandatory:

• French: fluent spoken and written (C1 minimum)

• English: fluent spoken and written (C1 minimum)

*Know-how and interpersonal skills specific to the job

• You are assertive, a facilitator and have good interpersonal skills. You are recognized for your ability to support and coordinate teams on a daily basis, based on the development and maintenance of a collaborative culture.

• You have an analytical mind and are able to conceptualize ideas

• You are experienced in data analysis and the creation, implementation and monitoring of KPI's

• You are familiar with IT tools such as Power Point and Excel and can suggest improvements and/or new working materials for the team

*Other

• Valid permanent B driving licence

*Important note on working hours - please apply with full knowledge of the facts

Please note that this position is organized on a shift basis.

Given the restrictive nature of this type of work schedule, we invite you to carefully consider the compatibility of these hours with your private life before applying.

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Our offer

• A compensation based on a salary scale, plus fringe benefits

• A chance to work for a prestigious, stable and growing Luxembourg company with an international dimension.

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Note regarding the recruitment process

• The whole application process is managed by Skeeled.

• Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.