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German Customer Support Specialist for Booking.com

Teleperformance GreeceBerlin, Germany

Vor 30+ Tagen

Stellenbeschreibung

Work with the top online travel agency and assist customers with booking travel plans!

Are you passionate about travel and providing exceptional customer service? Teleperformance Greece collaborates with Booking.com , one of the largest online travel agencies.

As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.

Join our team and help travelers create unforgettable experiences!

What you will be doing :

Handling incoming phone calls, messages and emails from the website users
Managing reservations, special requests and complaints and finding solutions to website users' inquiries
Research travel options tailored to each customer's preferences
Modify reservations based on client needs
Process payments and travel cancelations

Job Requirements :

Excellent writing & verbal communication skills in German

Good communication skills in English

Attention to detail

Good Technical troubleshooting & problem-solving skills

Ability to handle unexpected changes

Experience in e-commerce will be appreciated

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))

Competitive monthly salary + 2 extra salaries per year

Referral Program : Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here :

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

Find out more

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