Senior Associate for our Customer Services, Luxembourg – Client Review Teamch

Senior Associate for our Customer Services, Luxembourg – Client Review Team

Fixed term contract

This opportunity could change your life!

The mission

Are you interested in working for a growing Luxembourg based life insurance provider?

The OneLife Company S.A., a privately-held company, provides services to high net worth and ultra-high net worth individuals. To support the implementation of the industry regulatory obligations in our business, we hope to find the right candidate to join our Customer Services Department in our Client Review Team.

The OneLife Company S.A. offers a unique range of specific life insurance policy products aimed at in particular Belgian, French, and Nordics markets. Our products allow clients to tailor their wealth exactly to their needs while at the same time giving access to a broad investment universe in Luxembourg.

The open position is primarily focused on managing the detailed review of our contracts to ensure completeness and compliance of the documentation. An in-depth understanding of people and the products is crucial to your success in the role as Customer Services Officer.

Main objectives of the role

• Investigate the contracts documentation to ensure completeness and compliance of the file
• Handle the feedback from our partners and clients
• Carry out thorough AML analysis of the documentation
• Participate to the overall process of the Periodical Review of the contracts
• Deliver exceptional service
• Gain advanced knowledge of life insurance, KYC and AML procedures

Profile of our future teammate

OneLife. Several reasons

OneLife exists to overturn conventional attitudes to life assurance. As a specialist in this area with 30 years’ experience, we develop cross-border financial planning solutions for wealthy clients across Europe and beyond.

Whether it’s a question of long-term savings, inheritance planning or simply understanding how to better manage your wealth, we are dedicated to providing sophisticated, compliant and innovative solutions that are crafted to suit each individual and their evolving needs.

Together with a solid network of select partners — including private banks, family offices and independent financial advisers — our dynamic team of international experts offers a fresh approach that helps understand and anticipate the needs of wealthy clients in a world of change.

With more than EUR 8 bn in assets under management, OneLife is a member of APICIL Group, the third largest social protection group in France, engaged in health and life insurance, pensions, savings products and related financial services.

What we offer…

We encourage all applications and would be pleased to welcome you for an interview.