Area Customer Solutions Manager

Job Purpose

You will develop compelling value propositions for our customers that help fulfill their supply chain goals with cost-effective high-quality logistics solutions that can be effectively implemented and executed. Acting as a trusted advisor for customers and colleagues across vertical sales and product teams you will focus on the cold chain segment with a strong emphasis on NEC coldstores.

What We Offer

• Flexible working conditions
• Empowerment and trust
• International experience in a dynamic global industry
• Strong values foundation
• Excellent training and global career prospects
• Opportunity to enhance communication problem-solving and relationship-building skills
• Competitive salary and bonus package

Key Responsibilities

• Support front-line sales in identifying customer pain points and needs to drive value proposition development
• Collaborate with product teams to design solutions based on customer insights
• Identify cross-vertical value elements when bundling products (standard and customized)
• Assess customer needs against Maersk CCL/CS capabilities
• Host customer workshops
• Ensure outstanding quality of value propositions before submission
• Replicate and scale successful solutions
• Actively participate in the Solutions community to share best practices and drive organizational learning

Required Experience & Skills

• Significant experience designing complex supply chain solutions
• Expertise in Maersk cold chain vertical and preferably cold storage
• Strong understanding of supply chain management concepts
• Effective networking and collaboration skills
• Excellent organizational planning and project management abilities
• Strong interpersonal and communication skills
• Solid commercial experience
• Innovative and creative mindset
• Energetic personality adaptable to change
• Bachelors or university degree
• German language proficiency (C2 level) preferred