Cash Payout & Master Data Management Specialist (m/f/d)
BAT GERMANY IS LOOKING FOR A Field Force Backoffice Support (Cash Payout)
JOB TITLE : Field Force Backoffice Support (Cash Payout)
EXTERNAL JOB TITLE : Cash Payout & Master Data Management Specialist
FUNCTION : Commercial Unit Germany
SUB FUNCTION : TM&D
SENIORITY : Non-Management
CONTRACT : Part-time
CITY & COUNTRY : Rellingen, Germany
ROLE SUMMARY & OBJECTIVES
Reports to
Field Force Backoffice Lead
Number of Direct Reports
Core Relationships
Internal Field Force, Commercial Systems Team
External Retail
Geographic Scope
Rellingen
Travel Required
WHAT YOU WILL BE ACCOUNTABLE FOR
Overview :
We are looking for a dedicated employee to join our team in the area of Cash Payout & Master Data Management. The role requires strong knowledge of various systems and the ability to proactively solve problems in collaboration with different departments.
Tasks and Responsibilities :
- Processing CPO document requests in the SAP system.
- Master Data Management :
- Identifying and correcting master data errors in the system.
- Collaborating with the respective district managers to carry out master data corrections.
- Field Force Support and CPO Verification Process :
- Supporting inquiries regarding the CPO verification process from field force employees and retailers.
- SPOC for CPO Self-Service :
- Acting as the main point of contact (SPOC) for all CPO self-service activities of the Area Sales Managers.
- Customer Support :
- Proactively examining individual cases in collaboration with the field force team regarding the last customers who are not yet CPO-capable.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
ESSENTIAL
Experience Required
Required Skills and Knowledge :
- Proficiency in MS Office applications
- Basic knowledge of Salesforce and SAP
- Ability to proactively solve problems
- Excellent communication skills
Education / Qualifications / Certifications Required
- Field Force Operations : Prior experience with the daily operations of the Field Force
- Basic understanding of requirements of Cash Payout and similar topics
BENEFICIAL
Language Skills : English Advanced C1
WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.
See what is possible for you at BAT.
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Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
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