Sales Engineer

Networks Field System Engineer

We are looking for an experienced, team-oriented Sales Engineer to work in the Internet Service Provider space. This position will team with Sales account teams in a technical role supporting the Deutsche Telekom and Deutsche-Glassaffer teams, and facilitating the sale of products and solutions.

In addition to technical aptitude and staying current in an evolving industry, the ideal candidate's interpersonal, presentation and communication skills will help to build mindshare and technical capabilities with key partners.

Ability to thrive in a fast-paced, highly competitive sales environment is essential.

Responsibilities :

• Ensure effective coordination and support between account teams for pre / post sale technical resources.
• Develop and maintain trusted professional relationships with customer technical leadership and engineers involved with planning and implementing initiatives, projects, deployments, etc.
• Provide technical enablement to all customers, including product and solution training, roadmap updates, hands-on training, and developing / providing product demonstrations.
• Communicate highly technical concepts to a variety of audiences, including customer engineers and technical decision makers.
• Take ownership of high priority or sensitive customer issues, ensuring prompt, satisfactory resolution to the issue by using a systematic approach and assembling appropriate technical resources.
• Understand and influence customer requirements and translate them into company solutions.
• Proofs-of-Concept (PoC) and test plans overview, preparation during appropriate sales stage.
• Compile detailed Product Verification Report (PVR) to provide product certification to internal organizations and external customers.
• Product demos, Bill-of-Materials (BoM), solution proposal and RFI / RFP support.
• Stay up to date on relevant competitive solutions, products, and services, as well as industry trends.
• Performs other duties as required.

Skills / Qualifications :

• Typically requires 7+ years of relevant experience with large-scale service provider network operations, design and / or complex enterprise and evolution with a topical understanding of private / public / hybrid IT business models.
• Working knowledge hands-on preferred and deep understanding of data networking infrastructures, architectures, concepts, and associated technologies : Route / Switch L2 / L3, TCP / IP, LAN / WAN, Routing Protocols (BGP / ISIS / OSPF, etc.

MPLS, LDP, L2 / L3 VPN, Multicast, ACL, FW.

Working knowledge of DWDM / CWDM optical transport systems, switches, routers, modules, platforms in major network equipment such as Cisco, Juniper, Arista, Ciena, Nokia / ALU, etc.

DOCSIS CMTS, Edge QAM, Outside Plant and HFC understanding is a plus.

• Excellent organizational, collaborative work skills, communication skills and interpersonal skills, presentation, and time-management skills.
• Strong personality with leadership skills working in complex matrix external organizations.
• Strong presence and credibility to be proven at customer sites and internally.
• Bachelor's degree in engineering, computer science or related field, or equivalent experience.

Preferred Qualifications :

• Will ideally have a solid understanding of optical transceiver, optic form factors, optical technologies and higher order modulations used in relevant data or telecommunication applications.
• Relevant vendor certifications : Cisco, Juniper, Nokia, Arista, or other industry certificates are beneficial.

Other Information :

• This position requires minimum 50% travel regional and international.
• Some short notice, overnight, weekend travel might be required due to customer need.
Vor 3 Tagen