Take off with us!
We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position "Customer Order Spezialist (m / f / d)".
Your tasks :
- Responsibility for order processing, administration and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers and others)
- Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.)
- Charged with material sourcing from Satair procurement and other business partners which includes constant monitoring and escalation
- Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations
- Clarifies spares technical queries utilizing technical documentation and / or liaises withtechnical and engineering departments
- Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction
- Organize and conduct regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and others, to share information and keep a global view on your customers’ activity
Your profile :
Completed studies in the field of Supply Chain / logistics and Business economicsCompleted training as an industrial mechanic with further training as a technician or business administratorMore than two years of professional experience in the field of scheduling / material procurement, customer service and logisticsGood knowledge of SAPBasic knowledge of project managementBusiness fluent in EnglishAn English CV is requiredWe offer you :
Permanent employment contractPerspective to be taken over at our customerSalaries above the general pay scale and incentive compensations (bonus)Equal pay modelCompany pension scheme with employer subsidyWell-directed training and further education opportunitiesEmployee recommendation program with attractive compensations (bonus)Individual and local support and adviceTravel allowanceAssumption of costs for work cloth and health examinationsfleixible working hours and partly home officeInnovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters and the aerospace supply industry