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Customer Order Specialist (d / f / m) for Airbus

Customer Order Specialist (d / f / m) for Airbus

STRATO personal GmbHHamburg
Vor 30+ Tagen
Stellenbeschreibung

Take off with us!

We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position "Customer Order Spezialist (m / f / d)".

Your tasks :

  • Responsibility for order processing, administration and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers and others)
  • Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.)
  • Charged with material sourcing from Satair procurement and other business partners which includes constant monitoring and escalation
  • Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations
  • Clarifies spares technical queries utilizing technical documentation and / or liaises withtechnical and engineering departments
  • Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction
  • Organize and conduct regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and others, to share information and keep a global view on your customers’ activity

Your profile :

  • Completed studies in the field of Supply Chain / logistics and Business economics
  • Completed training as an industrial mechanic with further training as a technician or business administrator
  • More than two years of professional experience in the field of scheduling / material procurement, customer service and logistics
  • Good knowledge of SAP
  • Basic knowledge of project management
  • Business fluent in English
  • An English CV is required
  • We offer you :

  • Permanent employment contract
  • Perspective to be taken over at our customer
  • Salaries above the general pay scale and incentive compensations (bonus)
  • Equal pay model
  • Company pension scheme with employer subsidy
  • Well-directed training and further education opportunities
  • Employee recommendation program with attractive compensations (bonus)
  • Individual and local support and advice
  • Travel allowance
  • Assumption of costs for work cloth and health examinations
  • fleixible working hours and partly home office
  • Innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters and the aerospace supply industry