We are on the lookout for a Specialist Product Operations to join the Rider Growth team on our journey to always deliver amazing experiences. This a fixed term role (maternity cover).
- You will own core rider lifecycle metrics (Lead to Hired and Hired to activated) and perform data mining to drive improvements for our products and services across DH entities
- You will (co)create and analyze reports together with local teams and present insights to the relevant stakeholders
- You will develop action plans to enhance rider lifecycle funnel performance metrics based on discovered trends
- You take ownership of the Rider Lifecycle Domain within the Rider Growth team
- You conduct competitive industry research to benchmark internal results
- You help Identify best practices and help share these across the entities
In our Logistics Team youll tackle highimpact challenges that make lastmile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations supporting expansion into new areas like grocery and retail.
Qualifications :
You gained 45 years of professional experience working within a strategy consulting or product in a fastpaced and dynamic environmentStrong ability to analyze highly complex data from multiple sources in detailYou are knowledgeable of SQL and data visualization tools (Tableau Data Studio). Basic programming skills (Python R...) are a plusYouve gained experience working with PowerPoint Excel and WordYou thrive in collaborating with multiple personalities and communicating with all levels of the organizationExcellent English communication skills both written and spoken (additional languages are a plus)Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a weekWe offer 27 days holiday with an extra day on 2nd and 3rd year of serviceWe will support you in developing yourself and your career growth opportunities : 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.Get moving and release those wonderful mindboosting endorphins : Health Checkups Meditation Yoga Gym & Bicycle SubsidyCash. Dough. Cheddar. Whatever you call it well help you with it : Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension PlanThe power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum : Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he / she / they) right from the start so we can address you respectfully from our first contact.
Remote Work : Employment Type :
Fulltime
Key Skills
Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy
Vacancy : 1