Senior Customer Manager

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If youre looking for a challenge and meaningful role youre in the right place.

About You and This Role

Dow Polyurethanes & CAV is offering an exciting opportunity for a Senior Customer Manager (m / f / d) within our Chlor-Alkali Vinyl business in Europe . In this role you will lead the development and management of both existing and new customer relationships driving sales of Dows products and solutions while uncovering new opportunities to meet evolving customer needs.

Your focus will be on expanding market share and capturing growth opportunities across the business portfolio. Success in this role requires exceptional selling and negotiation capabilities a deep understanding of market dynamics and key stakeholders and the ability to identify industry trends that translate into profitable business outcomes.

You will be responsible for managing large complex and geographically diverse accounts with the primary goal of maintaining and growing them in alignment with the strategic sales and marketing plan. Your ability to energize and motivate others toward achieving sales targets will be key to your success.

Responsibilities

• Manages account portfolio - prepares and implements account plans.
• Leads and coordinates customer relationships.
• Develops and executes sales / marketing plan delivering both value and volume.
• Collects and utilizes market intelligence to shape sales / marketing plan.
• Leads / conducts negotiations and implements price change.
• Collaborates with other function(s) stakeholders to deliver improving CX results.
• Uses CRM DSR CMT Smart Pricing at expert level.
• Delivers growth including cross business opportunities.
• Understands short vs long term trade offs and is able to articulate them for win solutions.

Qualifications

Your Skills

Additional notes

Benefits What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you : your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee :

Employee stock purchase programs (availability varies depending on location).

Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)) helping employees reach the Company match.

Transportation allowance (availability varies depending on location)

Join our team we can make a difference together.

About Dow

Dow (NYSE : DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer applications. Our global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting .

As part of our dedication to the diversity of our workforce Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .

Required Experience :

Manager

Key Skills

Debugging,Remote Access Software,IT Service Management,IOS,Multithreading,VPN,Neo4j,FISMA,SSO,Github,Google Suite,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1