Client Success Manager – Digital Marketing
Your mission
In this role, you’ll focus on digital marketing-driven client success, acting as a strategic advisor for SEO, email marketing, conversion optimization, and AI-supported marketing tools — with less emphasis on website implementation details.
This role is ideal for someone with a digital marketing or agency background who enjoys consulting and performance-driven discussions.
Your Responsibilities
Manage and advise SME clients on digital marketing initiatives
Coordinate SEO, email marketing, and conversion optimization efforts
Translate client business goals into actionable marketing strategies
Review campaign performance and identify optimization opportunities
Collaborate with internal teams and partners on execution
Identify growth opportunities through marketing expansions
Stay current on marketing trends, tools, automation, and AI applications
Your profile
2–5 years of experience in a digital marketing or agency environment
Strong understanding of SEO, email marketing, funnels, and online performance
Comfortable explaining marketing metrics and results to clients
Strategic, proactive, and solution-oriented mindset
Interest in AI tools and marketing automation
Fluent German and good English skills
Why us?
8Ninjas (8N) https://8ninjas.io/ is a growing daughter company of Acrontum GmbH, a Munich-based digital engineering firm known for delivering innovative software solutions to leading brands.
8N was founded to serve small and medium-sized businesses (SMEs) with a dedicated focus on web development, digital marketing, and e-commerce.
Our mission is to help growing companies build and expand their digital presence - through modern WordPress and Shopware websites, effective online marketing campaigns, and practical e-commerce strategies that drive measurable results.
We’re a small, agile team combining German client service with technical delivery excellence from our South African hub, and we’re now looking for a motivated colleague to help us grow our client base and strengthen existing relationships.
Learn more about the history of 8Ninjas and Acrontum: https://www.acrontum.com/who-is-8n/
What We Offer
Marketing-focused client work with real business impact
Freedom to shape strategies and recommendations
Exposure to modern marketing tools and AI-driven solutions
Flexible working model, 30 days’ vacation, and strong team culture
Development opportunities toward senior marketing or consulting roles
About us
At Acrontum GmbH, in the heart of Munich, Germany, we're a hub of innovation and creativity, offering top-tier web development and IT consulting. Our journey of growth has taken us from local to global, with teams in Portugal, South Africa, and the United States, all united by a passion for technology and a culture that celebrates every team member.
As a dedicated equal opportunity employer, we embrace diversity, equality, and inclusion wholeheartedly. Our hiring practices are designed with fairness at their core, aiming to attract and nurture exceptional talent from all walks of life. We're proud to offer a welcoming, respectful recruitment process, where diversity is our strength and innovation is fueled by the unique perspectives of our people. Together, we're not just working—we're building a warm, inclusive team where everyone is valued.
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