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Customer Experience Specialist (w / m / d)

Customer Experience Specialist (w / m / d)

NDI Europe GmbHRadolfzell, Baden-Württemberg, DE
Vor einem Tag
Stellenbeschreibung

TASKS

Do you enjoy customer contact, like to set priorities and always keep an overview? Then you've come to the right place, and we look forward to getting to know you!Your tasks :

  • Actively contacting and supporting hospitals in Germany and Switzerland in the area of sterile products
  • Telephone communication with buyers as well as preparation and follow-up of quotations
  • Creation of order confirmations, invoices, credit notes and processing of complaints
  • Coordinating delivery dates with Procurement and Logistics and monitoring delivery reliability
  • Creation and maintenance of customer data in the ERP system
  • Management assistance, including organizational and administrative support

PROFILE

  • Completed commercial training
  • Very good language skills in German and English
  • Experience with Office and ERP applications
  • High flexibility and enjoyment of varied tasks
  • Strong communication skills, organizational skills and customer orientation
  • Strong interpersonal skills and excellent verbal and written communication skills
  • Structured way of working and the ability to operate successfully in two areas
    • Jobalert für diese Suche erstellen

    Customer Specialist • Radolfzell, Baden-Württemberg, DE