Do you want the security of a large corporation but still want to work in an environment that feels like a family business – with short decision-making processes, collegial cooperation, and flat hierarchies? Are you also passionate about digital change and the latest technologies?
As our SAP CX / CRM Solution Architect, you have the opportunity to put your passion into action and play a key role in shaping our digital solutions.
WHAT TO EXPECT
- You develop and implement innovative CX / CRM solutions based on the SAP Integration Suite, thereby optimizing customer relationships and increasing customer satisfaction.
- You analyse existing business processes and identify potential for improvement in close cooperation with the specialist departments.
- You think about processes holistically and develop end-to-end customer journeys to ensure a seamless customer experience.
- You advise and support our internal and external customers in the implementation of SAP CX / CRM solutions, create technical concepts, and conduct workshops.
- You ensure the integration of SAP CX / CRM systems into the existing IT landscape and monitor and maintain the interfaces to other systems.
- Independent (partial) project management, including planning, coordination, and implementation of our agile projects.
- Design of the product and service portfolio in the area of business integration.
WHAT YOU BRING WITH YOU
You have completed a degree in computer science, business informatics, industrial engineering, or a comparable qualification in the IT field or relevant professional experience.As a passionate technology specialist, you will find it easy to inspire our customers with new products and solutions.Your knowledge of SAP CX and SAP ERP or S / 4 HANA enables you to speak a common language with your colleagues in process and module consulting.You understand our customers' processes and have an understanding of commercial challenges.You are characterized by customer-oriented thinking and independent work as well as a goal-oriented approach.You are a team player and enjoy agile development methods.German and English (C1)YOU CAN LOOK FORWARD TO THIS
Lots of creative freedom, short decision-making processes, flat hierarchies, an independent work area, a clear vision for the future, and guaranteed lots of fun at work!Our informal culture and the principle of open doors are part of how we work together – if you have any questions, you can always turn to your manager or colleagues.Participation in the Group's share program, including subsidies for free shares and support for company pension schemes.You will have a big impact on your challenging tasks and projects.There are diverse development opportunities and career prospects for graduates, young professionals, and experienced IT experts.We offer a great deal of creative freedom and flexible working hours.We provide an attractive company car and modern IT equipment, offer e-bikes, health offers, various employee discounts, and amenities such as free drinks and fresh fruit at work, and much more.