Finance Technical Support Specialist – Data (mfd)

Company Description

Since its foundation in 2007 Solactive AG has evolved into one of the worlds most important and fastest-growing index providers. From our headquarters in Frankfurt we power global investment products across ETFs structured products and mandates. Our reputation is built on innovation speed flexibility and strong partnerships.

Job Overview

Are you coming from a finance banking or market-data environment and excited to grow deeper into the technical side of FinTech If you bring strong analytical skills an understanding of financial instruments and curiosity about technology we will train you to operate and support our proprietary index platform. This position offers a clear growth path from finance expertise into technical application support within a global high-performance environment.

Your Tasks

• Provide L1/L2 technical support for our proprietary index and market-data applications ensuring stable and reliable daily operations
• Monitor end-to-end financial workflows analyzing data anomalies pricing deviations and index calculation behavior
• Support business stakeholders in Hong Kong Frankfurt and Toronto with technical finance-related inquiries
• Investigate incidents affecting index calculations and coordinate cross-functional resolution
• Validate index methodology changes corporate actions and data feeds prior to release
• Contribute to testing and quality assurance for platform updates
• Maintain documentation of financial processes controls and application workflows
• Identify opportunities to automate repetitive tasks or improve data quality controls
• Participate in weekend support rotations for release and pre-market checks

Your Profile

• Minimum 35 years of experience in financial markets e.g. market data trading operations risk investment operations middle office structuring or index/ETF operations
• Proficiency in SQL and Linux
• Strong understanding of financial instruments (equities fixed income corporate actions reference data)
• Analytical mindset with interest in technology and willingness to learn application support
• Exposure to basic scripting concepts (Python VBA or similar) is a strong plus
• Familiarity with market-data providers (Bloomberg Refinitiv ICE Data Services)
• Structured and detail-oriented approach with strong problem-solving skills

Our Offer

• Global Team: Join our motivated international team at Solactive
• FinTech Excellence: Experience FinTech excellence at Solactive
• Modern Culture: Enjoy our modern flat hierarchy and startup-like culture
• Special Benefits: Job ticket access to Corporate Benefits modern office space with ergonomic set-up employee lounge and free beverages and fruits
• Community & Networking: Engage in our various networking events
• Professional Development: Grow both personally and professionally through our diverse training offers

Key Skills
Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications
Employment Type : Employee
Experience: years
Vacancy: 1