Service Techniker (m/w/d) in Willich

Overview
A leading manufacturer of weighing solutions and complete systems for the food and packaging industry, with over 100 years of expertise. The company develops and installs innovative technologies for food applications (fresh products, snacks, ready meals, frozen goods, pet food) and selected non-food sectors (pharmaceuticals, chemicals, plastics, metal parts).

Job Responsibilities

• Perform scheduled service, maintenance, and repairs, ensuring top quality and customer satisfaction
• Assemble and commission machines and systems independently
• Guarantee equipment reliability and smooth operation
• Provide basic operator training after installations
• Diagnose faults and carry out on-site and remote repairs
• Identify spare parts needs and manage troubleshooting by phone
• Prepare and execute internal and external tests
• Support workshop activities, including repairs and modifications, and assist with warehouse tasks when needed
• Deliver internal and external training sessions

Job Requirements

• Completed vocational training in electrical engineering; ideally further qualification as master craftsman or technician (e.g., mechatronics, energy systems)
• EFK certification
• Experience in service and assembly
• Solid knowledge of mechanics, electrical engineering, control systems, and pneumatics
• Familiarity with MS Office and CRM tools (SAP preferred)
• Knowledge of PLC programming (SIEMENS or similar)
• Excellent German and English skills
• Independent, detail-oriented, and responsible work style
• Strong customer focus and team spirit
• Willingness to travel across Europe (Mon–Fri)/Travel frequency around 60-70％

• Valid Class B driver’s license

Benefits

• Salary: up to around 50.000 Eur p.a.
• Permanent full-time contract (39 hours/week)
• 30 days of annual leave
• Company Car for private use
• Free employee parking directly at the office building
• Capital-forming benefits (VWL)
• Bicycle & e-bike leasing