Business Analyst (KYC)

Location: Frankfurt, Germany
Role Type: Permanent/12 months Fixed-term Contract

About Delta Capita

Delta Capita is a global consulting, managed services, and technology firm specialising in the financial services sector. We partner with leading global banks, market infrastructure providers, wealth and asset managers to deliver transformation, optimise operating models, and strengthen regulatory compliance frameworks.

We are expanding our presence in Frankfurt and are seeking experienced Business Analysts with strong KYC / AFC expertise to join our growing team.

Role Overview

As a Business Analyst, you will support private banking and wealth management clients in enhancing their onboarding processes, improving client and advisor experience, and ensuring robust adherence to Anti-Financial Crime (AFC) and Know-Your-Customer (KYC) requirements. You will work closely with business stakeholders, compliance, technology teams, and operations to analyse current-state processes, design improvements, and manage delivery of regulatory and process-change initiatives.

Key Responsibilities

• Analyse and map existing KYC / AFC onboarding processes across private banking and wealth management.

• Identify inefficiencies, bottlenecks, and user-experience challenges in the onboarding journey for both clients and front-office users.

• Develop target operating models, process optimisations, and workflow improvements.

• Gather, document, and validate business requirements, user stories, and acceptance criteria.

• Support regulatory change initiatives, ensuring alignment with internal policies and external regulatory standards (e.g., AML, EU/GER KYC requirements, FATF guidelines).

• Collaborate with compliance, operations, technology, and front-office teams to drive implementation.

• Conduct gap analyses, impact assessments, and root-cause investigations for onboarding and KYC-related issues.

• Support system enhancements, workflow automation, and digital onboarding initiatives.

• Facilitate workshops, stakeholder interviews, and working groups.

• Assist in testing, validation, and go-live activities for process or system changes.

• Produce clear documentation, business cases, and executive-level reporting.

Required Skills & Experience:

• Ideally 4+ years of experience as a Business Analyst within financial services, ideally private banking or wealth management.

• Strong expertise in KYC, AML, AFC and client onboarding processes.

• Demonstrable experience streamlining processes, optimizing operational workflows, or delivering UX-focused improvements.

• Familiarity with EU/BAFIN regulatory requirements for client onboarding.

• Experience working with digital onboarding tools, workflow platforms, or case management systems (e.g., Pega, Fenergo, Appway, Salesforce).

• Strong analytical capability with the ability to simplify complex problems.

• Excellent communication skills with experience interacting with senior stakeholders.

• Ability to create clear business requirements, process flows, and functional specifications.

• Proficient in German and English

How We Work:

Delta Capita is an equal-opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments during your interview process, please use the designated space within the application questionnaire.

This is a fixed-term contract based in Frankfurt with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Germany is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.