Technical Service Engineer
Tasks :
The technical service engineer will be in charge of the technical support to customers. This involves a close relationship with customers and a customer-oriented mindset. The position’s scope is a mix of technical investigation and analyses, technical presentations and customers meeting and follow-up of customer’s new project evaluation and new product qualification.
- Work closely with Technical Service-, Quality-, Customer Care -, Production and R&D-Departments
- Developing long-term relationships with customers and deal with customer’s technical complaints / requests / products qualifications
- Analyse samples, communicate technical solutions, produce technical reports
- Making technical presentations & demonstrating how a product meets customer needs
Profile :
Has a master degree in engineering, materials sciences, chemistry or physics or a bachelor's degree in industrial sciences or equivalent with significant experienceFluent in french and englishExperience in Scanning Electron Microscopy (SEM) as well as in analytical methods like Energy Dispersive X-Ray (EDX) Spectroscopy and Fourrier-Transformed Infra-Red (FTIR) Spectroscopy is welcome.Experience with statistical analysis softwares (Minitab, JMP, etc) will be an assetKnowledge in Printed Circuit Board manufacturing is welcomeSix sigma methods will be an advantageIs willing to travelHas ability to build relationships quickly and effectivelyHas a strong leadership and good negotiation skillsIs independent and self-reliableIs well organized with a structured mind-setAdditional information :
Start : ASAPContract : PermanentWork Place : Wiltz, north of Luxembourg