Technical Support Engineer – Germany (Construction)

Technical Support Engineer – Germany

We are seeking a Technical Support Engineer to support customers across Germany in the surveying and construction equipment sector. This role combines hands-on technical expertise with strong customer interaction.

Key Responsibilities

Provide pre-sales and post-sales technical support to customers in Germany

Perform equipment installation, testing, product demonstrations, and troubleshooting

Deliver customer training and prepare German-language manuals, videos, and documentation

Collect user feedback and coordinate with HQ for continuous product improvement

Support local service center setup and handle minor equipment repairs

Assist the Sales Manager during customer visits and product certification processes

Requirements

German national, fluent in German and English

3–5 years of experience as a Technical Support Engineer / FAE , preferably in surveying or construction equipment

Strong hands-on technical capability and excellent communication skills

Willingness to travel regularly for field service

Valid drivers license required

Location : Germany

Travel : Frequent field travel required

If you are technically strong, customer-oriented, and enjoy field-based work, we look forward to receiving your application.