Project Manager Loyalty (Interim)

As Interim Project Manager Loyalty , you will lead the end-to-end delivery of the revamped loyalty program. The loyalty concept with benefits and tiers is defined. Your mission is to ensure successful execution across four core workstreams : Tech development, Web & App, Communication / Marketing & Activation. You will manage activities, planning, dependencies, stakeholders, scope and delivery to ensure a smooth go-live across all European markets.

Key Responsibilities

Project Management & Governance

• Lead the end-to-end implementation across the four workstreams
• Own project planning, milestones, priorities, risks, and dependencies
• Define and guard scope, deliverables, and acceptance criteria
• Assign tasks, monitor progress, and ensure deadlines are met
• Report progress and decisions to stakeholders and SteerCo
• Support and manage go-live activities

Cross functional collaboration

Success Metrics

Requirements

Hunkemöller is evolving its loyalty program from a traditional points-based program to a more emotionally engaging experience.