Senior Logistics Partnership Advisor (Sofort einstellen)

The Sr. Third Party Logistics Manager is an equal parts advisor and operating

partner to Delivery Service Partners (DSP’s). Amazon’s team of Third Party

Logistics Managers assist and guide our DSP business owners as they build and

grow successful last mile package delivery businesses within Amazon Logistics

AMZL). The Sr. Third Party Logistics Manager will help kick start a net new

business as well as being the bastion for expected excellence our partners

strive towards. They will guide and advise on how to improve the businesses.

The Sr. Third Party Logistics Manager will work alongside regional on The Road

OTR) Managers in areas of dual purpose related to transition of

responsibility of execution of planning and DSP capability.

The Sr. Third Party Logistics Managers find and execute value-creation

opportunities and manages the DSP relationship across the entire lifecycle of

the business, with focus areas around DSP sentiment, safety, compliance,

performance and reliable capacity. As trusted advisors, Sr. Third Party

Logistics Manager’s work alongside DSPs to help solve their biggest challenges

at a programmatic level; influence their business planning and strategy; and

look around corners to identify obstacles and recommend solutions, ensuring

DSP owners make effective business decisions and are set up for success,

whilst working to deliver quality.

The Sr. Third Party Logistics Manager’s will work closely with a portfolio of

owners at different stages as they set strategy, help drive accountability and

engagement, and motivate and track key performance metrics. They will

collaborate frequently with a wide array of integrated internal stakeholders

such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and

network health to name a few. The Sr. Third Party Logistics Manager’s support

owners by removing obstacles and improving financial, operational, and safety

practices at the network level. They facilitate and execute Monitoring and

Enforcement Policies (MEP) and build two-way feedback channels with OTR teams,

DSPs and WWEU Product and strategy.

The Sr. Third Party Logistics Manager will be required to work flexibly and

will be required to travel between multiple sites to engage with business

owners weekly to carry out their role effectively. The role is field based and

requires a significant level of travel.

Key job responsibilities

Safety : Partnering with OTR Safety and OTR Regional Managers to ensure

business safety compliance.

Performance : Guiding owners as they scale their business and manage

operational issues, ensuring they have resources in place to effectively ramp-

up operations and prepare for peak period.

Performance : Supporting owners as they onboard to the program and prepare

to launch (this will be on the basis of a net new launch only)

Performance : Coaching business owners to run compliant, safe and high

performing companies (SLS metric deep dive)

Experience : Identifying workflow inefficiencies and working to formulate

and implement operational improvements at the network level and to improve the

individual DSP owner experience.

Experience : Developing the relationship between Amazon and our DSP partners

DSP sentiment improvements)

Experience : Communication alignment to DSP business owners following close

collaboration with OTR partners.

• Be the voice of the DSP within and represent them within the AMZL business.
• Coach and ensure effective upskilling and utilization of tools.
• Deep dive to identify customer metric improvement opportunities.
• Champion the consistent application of Last Mile processes within Delivery

Stations challenge UTR processes that impact OTR.

Improve driver standards to protect brand image

A day in the life

You’ll be based at one of our sites. Being on site allows you to stay close to

every part of the delivery process and means you have visibility of everything

to guide our logistics partners. You’ll look after all elements of our partner

relationships, from getting the contracts in place to keeping track of

performance.

This role is all about clear communication. You’ll be in daily contact with

the partners you manage to make sure they have everything they need to carry

out deliveries on time.

About the team

Amazon Logistics, or AMZL, handles last mile’ delivery duties in partnership

with third-party distribution businesses. We utilise creative thinking and

continuous improvement initiatives to get millions of physical products into

the hands of our customers. Our goal is to make our customers’ delivery

experience as smooth as possible and roll out global delivery solutions for

our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our under the roof’ associates process

millions of products for dispatch to our delivery teams. Our team is people-

focused and supportive, particularly as lots of our people work through the

night. We focus mostly on operations, with 247 shifts in most of our

locations.

Meanwhile, our on the road’ people work with Amazon Flex - a network of

delivery contractors. Every year, we continually raise the bar for customer

experience with new, innovative delivery services. We look for new ways to

overcome industry wide logistics challenges and new ideas to reduce our carbon

footprint, supported by a portfolio of cutting-edge vehicles (including

Electric Vehicles) and technology to help us do just that.

BASIC QUALIFICATIONS

• Bachelors degree.
• Experience in Operations, Last Mile or account or relationship management,

small business logistics, or retailvendorsupplier management.

• Experience working with third party resources on a regionalnational scale.
• Experience working with a contingent workforce in a business with peak

seasons.

Strong analytical capability track record of digging into data and finding

solutions for a variety of operational problems.

Flexibility to work occasional non standard working hours as business

demands during peak periods.

Advanced proficiency in English and German.

PREFERRED QUALIFICATIONS

Experience leading process improvements through Lean process, Kaizen, and

Six Sigma.

• Experience project planning in ambiguous environment
• Strong communication (public speaking and writing).
• Enjoys analytical work and using data to provide thought-provoking and

workable solutions.

Proven experience of helping teams achieving goals.

Amazon is an equal opportunities employer. We believe passionately that

employing a diverse workforce is central to our success. We make recruiting

decisions based on your experience and skills. We value your passion to

discover, invent, simplify and build. Protecting your privacy and the security

of your data is a longstanding top priority for Amazon. Please consult our

Privacy Notice (https : www.amazon.jobsenprivacy page) to know more about

how we collect, use and transfer the personal data of our candidates.