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Customer Advisor (m,f ) Booking Platform: German remote anywhere in Greece
Aufgaben
Start : 28th June, 12 th July and 23rd August
DUTIES AND RESPONSIBILITIES :
- Handle all incoming contacts from customers through various channels (phone, email and chat)
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and / or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience.
Profil
REQUIREMENTS :
- C1 level of German language, both oral and written
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
- Ability to cover night shifts on rotation with colleagues
- Ability to identify, apply and explain your product and / or service expertise with clarity.
- WFH requirement : Dedicated space for WFH office
- Internet requirements : Speedtest needed Only Fixed internet connections is allowed with the minimum Upload speed of 1.
5 Mbps / 20Mbps Upload. Desktops should be connected with eathernet cables with the Internet box
Vorteile
OFFER :
- Excellent remuneration package
- Private medical insurance
- Unlimited contract
- Shifts Mon-Sun / 9.00-00.00
- Salary : 1200 EUR / month +
- 10% monthly performance bonus
- Monthly language bonus for German 50€ for remote+
- 500€ anniversary bonus
Kontaktinformationen
- [email protected]
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