Datenverarbeitungsfachmann

Datenverarbeitungsfachmann

Kaiserslautern / Miesau , Germany

Ausschreibungsbereich

This is a re-announcement of vacancy announcement 25SEP0HU21TA0X100624-1. Applications for vacancy announcement 25SEP0HU21TA0X100624-1 are NOT valid for this announcement, submission of a new application is required.

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WHO MAY APPLY?

Current INTERNAL Local National Employees throughout Germany. This covers all current Local National employees of the U.S. Forces in Germany, including U.S. Air Force and AAFES-Europe within Germany.

and

EXTERNAL Local National Applicants, who reside in Germany.

Hauptaufgaben

Serves as the information system administrator providing advice and technical expertise on all matters pertaining to the local automation systems, peripherals and any issues regarding the connectivity of these systems to the network for an organizational element of the TLSC-E which may result in providing these services to remote / off-site locations. Local System encompass personal computers, peripherals (local and network printers, digital senders, scanning devices, fax machines, laser engraver systems etc.) in stand-alone and network configurations using standard software and applications for networking and data communications word processing, data storage and processing, and Standard Army Management Information Systems (STAMIS), and other unique (internally) developed systems to support the operation. Incumbents' functions include the administration of the user's network home directory residing on server systems. Initiates requests for improvement to current systems and develops local solutions where possible. Serves as the local system administrator and local ADP security manager for office automation network

• Independently manages the Microsoft ADUC (Active Directory Users and Computers) program for his Organizational Unit (OU) within the Army EUR.DS.ARMY.MIL Domain. Creates, configures and maintains User and Computer Accounts and Active Directory Domain Groups (Security and Distribution). Initiates, requests and maintains user e-mail accounts.
• Installs, configures, troubleshoots and maintains operating software to ensure the availability and functionality of systems. Independently maintains all existing systems. Ensures that local systems are maintained IAW approved standards and that the systems will meet the needs of the functional users. Trouble shoots problems and applies unique or innovative solutions to resolve system problems. Ensures that system availability remains high and that accessibility to home directory and network shares is available, provide local assistance, and trouble shoot problems beyond the capability of the operators. If problem can't be resolved locally, initiates a repair ticket via Enterprise Service Desk (ESD / 119) ticket system. In his function as the organizational elements IT Specialist, closely works the ESD to ensure provision of IT Services. Creates, reviews and handles Incident Tickets of his own, from users and / or assigned by ESD to ensure provision of IT Services. Creates, reviews and handles Incident Tickets of his own, from users and / or assigned by ESD. Validates as to backup procedures are in place and executed IAW established standards, Serves as the organizational elements POC for HQ TLSC-E in regards to life cycle of local systems. Reviews new and proposed software release packages and provides variation requirements to HQ, TLSC-E. Installs new packages or updates software already installed. Coordinates and plans for the installation of new equipment and the movement / reinstallation of existing equipment. Monitors job in progress of the system to correct potential problems. Ensures continuity of operations. Makes necessary adjustments during operations. Works with users to identify the true source of failures of application packages, operating systems or hardware. Develops alternative ways for ADP job scheduling and modifies hardware / software configurations in order to accommodate new requirements, resolves system and / or software failures to increase operational effectiveness and flexibility.
• Independently or with the assistance of higher level IT Specialists, resolves hardware and software failures by modifying system operations or job processing in a manner that allows working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is restored, with the objective of keeping system downtime to a minimum. Determines corrective action to be taken in case of unprecedented system failures, requesting assistance from appropriate computer specialists, or vendors when problems cannot be resolved. Executes appropriate file and system backup / restore procedures to ensure availability of data upon system failure and reload. Develops contingency plans to ensure continuity of operations during times of system failures.

Coordinates the delivery and installation of automation equipment of various makes and models, for all service sites. Provides information about the location and users of delivered DPE (Data Processing Equipment) to the responsible Hand-Receipt Holder. Performs initial operational testing to ensure the equipment is properly connected and ready for use. Performs additional testing on ADP equipment and communications lines where them is a problem. Instructs users and provides assistance in usage of the automated equipment and its various programs in an efficient manner. Responds to users' requests for assistance in a timely manner. Identifies needs and develops requirement for overall network expansion providing system integration between LAN networks. Sets up file sharing location IAW applicable regulatory guideline and ensures permissions are set correctly. Monitors and supports user accounts and user IT training. Provides IT support for STAMIS Systems such as GCSS-A and SAAS-MOD. Develops, updates and monitors homepage, share point and other internally developed data bases and shared folders or servers. Trains computer users on the proper utilization of such aids.

Performs other duties as assigned.

Qualifikationsanforderungen

Explanations to the E&T Levels (Education & Training Levels) can be found at the link "Description of the Education & Training Levels".

https : / / portal.chra.army.mil / mnrs?sys_id=0a86e971cd2d2d10aaffb5ebb50f5ac9&view=sp&id=mnrs_kb_article&table=kb_knowledge

C-5a :

E&T Level I&II : not creditable for positions in this occupational series.

E&T Level III A : The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann / frau) or in another area that is directly related to the position to be filled; PLUS 1 year of job related experience as defined below. E&T Level IIIB, IIIC : PLUS 1 year of job related experience as defined below.

E&T Level IVA : The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann / frau) or in another area that is directly related to the position to be filled; no additional experience required.

E&T Level IVB, C and D : The completed education, training and certification must be in the Computer Science occupation or in another area that is directly related to the position to be filled; no additional experience required.

E&T Level V : University or equivalent graduation in a closely related field or study; no additional experience required.

C-6 :

E&T Level I&II : not creditable for positions in this occupational series.

PLUS 2 years of job related experience as defined below. E&T Level IIIB, IIIC : PLUS 2 years of job related experience as defined below.

E&T Level IVA : The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann / frau) or in another area that is directly related to the position to be filled; PLUS 1 year of job related experience as defined below.

E&T Level IVB, C and D : The completed education, training and certification must be in the Computer Science occupation or in another area that is directly related to the position to be filled; PLUS 1 year of job related experience as defined below.

E&T Level V : University or equivalent graduation in a closely related field or study; no additional experience required.

C-6a :

E&T Level I&II : not creditable for positions in this occupational series.

E&T Level III A : The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann / frau) or in another area that is directly related to the position to be filled; PLUS 3 years of job related experience as defined below. E&T Level IIIB, IIIC : PLUS 3 years of job related experience as defined below.

E&T Level IVA : The completed apprenticeship must be in the Computer Science occupation (Informatikkaufmann / frau) or in another area that is directly related to the position to be filled; PLUS 2 years of job related experience as defined below.

E&T Level IVB, C and D : The completed education, training and certification must be in the Computer Science occupation or in another area that is directly related to the position to be filled; PLUS 2 years of job related experience as defined below.

E&T Level V : University or equivalent graduation in a closely related field or study; PLUS 1 year of job related experience.

Or

E&T level V with a state certification in computer science (staatlich geprüfter Informatiker) or a diploma in computer science (Diplominformatiker), (general (Allgemeine Informatik), Industrial (Wirtschaftsinformatik), multimedia information (Medieninformatik), engineering computer science (Technische Informatik, Ingenieur-Informatik)), or equivalent; no additional experience required.

Job related experience : Any work experience that involves the technical planning, design, development, testing, implementation, and management of Internet, intranet, and extranet activities, including systems / applications development and technical management of Web sites. Includes experience in determining overall technical design and structure of internet services; monitoring functionality, security, and integrity of Internet services, and troubleshooting and resolving technical problems with the design and delivery of Internet services.

LANGUAGE PROFICIENCY LEVEL :

English AND German Language Proficiency level C1 required.

Description of the Language Levels :

https : / / portal.chra.army.mil / mnrs?sys_id=13a66d71cd2d2d10aaffb5ebb50f5aa0&view=sp&id=mnrs_kb_article&table=kb_knowledge

Auswahlkriterien auswählen

General Information for LN Job Announcements - please read :

https : / / portal.chra.army.mil / mnrs?sys_id=77e3ac4a5ce32110924578e08ba9227c&view=sp&id=mnrs_kb_article&table=kb_knowledge

Beschäftigungsbedingungen

This is a permanent fulltime position (38.5 hrs. / week).

WE OFFER :

Beyond the tariff agreement,