Store Manager Hamburg

Join us to oversee our key B&O store in Bang & Olufsen am Rathausmarkt Hamburg. We are seeking an experienced store manager to enhance and uplift the commercial performance and customer experience.

This store is one of our monobrand partner stores and whilst you will be exclusively representing B&O you will be employed through our partners business: APL Competence GmbH

Your mission

As our new Store Manager Bang & Olufsen Hamburg you will be responsible for the day-to-day management and strategic improvement of this key retail site. The Bang & Olufsen store is located in the heart of Hamburg in a prime location with excellent transport links and attracts a discerning international clientele with the highest expectations in terms of design quality and service.

Additionally your remit will cover all operations and team management for the store ensuring we have the best sales team representing B&O.

More specifically you will:

• Be accountable on delivering sales and profit targets of the store
• Deliver outstanding customer experience throughout the whole customer journey
• Perform day-to-day training to the sales team ensuring they all deliver up to Bang & Olufsen high standards
• Inspire and motivate the store sales team defining weekly planning and development opportunities
• Act as an ambassador to the brand and represent the brand in and outside the store during key CRM events
• Ensure an outstanding in-store visual merchandising following and adapting headquarter guidelines.
• Ensure coordination with internal and external stakeholders (installation team BHV service providers after sale service etc.).
• Ensure seamless execution of all financial and administrative processes (sales and cost reportings inventories after sales etc.).

What you bring

You have minimum 4 years of experience as a Store Manager Assistant Store Manager or similar and either experience with or a great passion for lifestyle or high-end brands. A passion for music and audio products is also a great plus. Furthermore you:

• Are solutions-oriented and able to adapt quickly to changes which enable you to make decisions independently and on the fly; even under pressure
• Are incredibly driven which pushes you to achieve results and cope well with setbacks
• Know the importance of representing a brand and are therefore able to lead your team by example with a positive attitude
• Possess great administrative skills enabling you to structure and plan work schedules leaving no shifts unmanned
• Are interested in high tech (hardware and software) design and musique
• Outstanding verbal and written communication in German and English

Compensation: Competitive salary and benefits package.

Location: Hamburg

Start date: As soon as possible

Travel: Approx. 5%

How to apply

Submit your CV and application in English by pressing the Apply button. Applications are assessed continuously so please apply as soon as possible and no later than 5th January 2026

At Bang & Olufsen we believe in equal opportunities for all. We encourage applicants to focus on their qualifications skills and experience when submitting their CVs. Please refrain from including personal information such as photographs. Our hiring decisions are based solely on merit and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&Os future even if you dont meet all the requirements we sincerely encourage you to apply. We look forward to hearing from you!

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Bang & Olufsen has for 100 years developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day every product is still characterized by the unique combination of beautiful sound timeless design and unrivalled craftmanship.