Training Manager, Nespresso SEA

Training Manager, Nespresso SEA

Position Snapshot –

Regional Training Manager

Company : Nestle Nespresso

Type of contract : Permanent

Nestlé Nespresso has been one of the most successful operating units of the Nestlé Group, the world's leading food, beverage, nutrition and wellness company.It has pioneered the portioned coffee market to provide premium coffees and related products / services, both in-home and out-of-home.While benefiting from Nestlé's expertise, Nestlé Nespresso is a strategic business unit, with its unique business model, having the end-to-end responsibility from coffee sourcing to marketing, delivering premium coffee products and services to the end-consumer through its diverse sales channels (Retail, e-Commerce, contact center). Find out more about us on www.nespresso.com / careers.

As the Regional Nespresso Training Manager for Southeast Asia (SEA), you will play a key role in aligning learning strategies with Nespresso’s business priorities across SEA. The role is responsible for localizing and implementing Customer Facing Learning (CFL) strategies based on the global framework from Nespresso HQ, ensuring they meet both current and future business needs. By strengthening customer-facing capabilities, this role supports the achievement of business objectives across the Nespresso SEA markets. This role would also need to support markets' Learning & Development (L&D) needs and assume the role of an internal L&D consultant to all stakeholders.

What will be your key responsibilities :

• Implement Global L&D Strategies and Policies
• Implement the rollout of global Nespresso TTT programs for all markets and agent markets within SEA region inclusive of Nespresso agent market in India
• Plan, customize and implement global programs (including e-Learnings) as per given timeline
• Leverage Dashboards (BCorp training KPIs, Nestle Mandatory eLearning KPIs, Nespresso BOOST completion KPIs, etc.) and Learning Effectiveness metrics to drive the evolution of the Nestle L&D and Nespresso CFL portfolios
• Ensure compliance with Nespresso and Nestle HR, L&D, and regulatory requirements in the markets
• Submit relevant reports to Global L&D and Nespresso HQ CFL
• Participate in projects assigned by Global L&D
• Support the organization and the rollout of the global Nestle and Nespresso L&D portfolios across SEA region Support on Ad-hoc data requests from market

2. Develop & drive Regional CFL and L&D Strategies

3. Training Programmes Design, Facilitation and Delivery

4. Budget Management

5. Team & Stakeholder Management

What your experience should include