Seller Customer Service Agent – German speaker

Seller Customer Service Agent – German speaker

Location : Lisbon, Portugal | On-site Employment Type : Full-time

Languages : German + English Monthly salary : 1200 Euro gross Role

Overview We are looking for German-speaking Seller Customer Service

Agents to support sellers on a global digital platform. This role

combines customer service and sales awareness , helping sellers

succeed by providing guidance, support, and solutions connected to

business development activities. Key Responsibilities Support

sellers via inbound and outbound interactions Assist with

account-related queries, tools, and platform usage Provide guidance

to help sellers improve performance and results Apply sales

awareness to influence seller success Maintain accurate records in

internal systems Meet service quality and performance targets

Schedule Monday to Sunday Shifts : 08 : 00–17 : 00 or 09 : 00–18 : 00

rotational) 2 rotational days off Requirements : German + English

fluency Minimum 1 year of experience in : Customer Service /

Customer Support Telesales Account Management Customer Success

Business development–related roles Sales mindset and ability to

influence seller success (mandatory) Strong communication,

negotiation, and problem-solving skills