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InternWorking Student Operations

InternWorking Student Operations

SempiBerlin, Germany
Vor 30+ Tagen
Stellenbeschreibung

Sempi is an AIpowered reselling assistant that makes it extremely easy for users to sell their secondhand items across multiple platforms. Our mission is to optimize sales success and provide a seamless experience for sellers in the growing circular economy.

As an earlystage startup youll have the opportunity to make a meaningful impact working directly with the founding team to shape the future of Sempi. We value innovation ambition attention to detail and customer orientation as we expand and improve our product.

We secured initial funding from Antler and are backed by Climate X the climate accelerator from the Berlin Innovation Agency.

Do you want to contribute to a project with realworld impact Are you passionate about creating sustainable solutions in the circular economy Then we would love to have you on board as our Operations Intern!

Tasks

  • Optimize our product listings and inventory management across multiple platforms to maximize sales potential.
  • Analyse sales performance and provide datadriven recommendations to improve operational efficiency and customer satisfaction.
  • Assist in the implementation of internal processes to streamline daily operations from product onboarding to aftersales support.
  • Troubleshoot customer issues working closely with sellers to ensure a smooth and successful transaction experience.
  • Collaborate with the cofounders on strategic initiatives to improve platform features and user engagement.
  • Create and maintain clear documentation for operational processes identifying areas for automation and improvement.

Requirements

  • You are in your final semester at a toptier university.
  • Based in Berlin or willing to relocate to Berlin.
  • You are looking for an internship starting soon and are available for at least three to six months.
  • Strong interest in the circular economy sustainability and marketplaces.
  • You already acquired previous experience in operations customer service and project management.
  • Excellent organizational skills with strong attention to detail.
  • Ability to think analytically with an understanding of how to interpret sales and operational data to drive decisionmaking.
  • Proactive processdriven and excited about working in a fastpaced dynamic environment.
  • Fluent in English and German.
  • Strong communication skills especially when dealing with customer queries and resolving issues.
  • Benefits

  • A handson experience working with the 3 cofounders in an earlystage startup giving you a unique opportunity to shape the future of Sempi.
  • Flexibility with a hybrid working mode and flexible working hours centrally located and wellconnected office space.
  • The chance to work on an impactful project in the fastgrowing circular economy sector.
  • Extensive onboarding and regular checkins with the founding team to ensure your personal and professional development.
  • An innovative and supportive working environment where new ideas and approaches are encouraged.
  • An attractive financial compensation.
  • If you are excited about our mission and believe you can contribute we want to hear from you!