Location : Celle, Germany.
Start date : October 1st, 2025.
Work pattern : 3 days a week.
Contract : Long-term on an on-going basis
Skills and Qualifications Required :
- Over 24 months of work experience.
- Advanced knowledge in computer hardware, software applications, and Microsoft OS.
- Proficient in printer hardware, networking, wireless and VPN configurations, ticketing software, Microsoft Office & Office 365, PC / Laptop hardware and peripherals, including printers, and mobile devices.
- Familiarity with Active Directory, Exchange, Apple OS, network and server hardware.
- Relevant IT certifications : A+ Certification, OEM certifications (Dell, HP, Lenovo, Lexmark, IBM), CompTIA A+, MCITP, MOS.
- Strong customer service skills, problem resolution, and ability to adhere to documented processes.
Language Requirement :
Fluency in German / Deutsche and English (written and verbal).Equipment Provided :
Systems and equipment, including a PC and phone.Ensure identified candidates can present to customer staff, monitor daily service activity effectively, and maintain high levels of service delivery.