Key Responsibilities :
- Client Interaction : Attend to inquiries from clients and provide timely responses.
- Quotation Preparation : Prepare accurate and professional quotations as per client requirements.
- Query Resolution : Solve client queries and provide necessary assistance throughout the process.
- Order Follow-up : Follow up with clients until the order is finalized.
- Coordination : Liaise with backend teams and clients to ensure smooth delivery and documentation processes.
- CRM Management : Update reports and maintain accurate client records in the CRM software.
Skills Required
Client Servicing, Query Resolution, Order Management, Coordination Skills