for our client, we are looking for a consultant "Client Technology Workplace - Automation, Monitoring"
For further information please refer to the attached project description.
Period : 16 / 12 / 2024 to 31 / 05 / 2025
Hours for estimated spend : 960h (120days)
Location : remote and / or London
Language : English
o Expert knowledge of creation runbook to automate data center procedures.
o Expert knowledge of SCOM and other monitoring products
o Expert knowledge of MS Orchestrator, MS SCOM, Azure Automation (Function, Runbook….), Azure Monitor, KQL, Log Analytics
o Administration of MS Windows Servers
o Should be proficient in PowerShell scripting, building workflow and other scripting language used in Azure.
o Azure DevOps, Pipeline, Release, CI / CD
o GitHub
General Tasks
The candidate must be innovative, capable of customizing solutions, writing new code, and developing novel solutions that don't currently exist (e.g. finding ways to monitor KVM (Kernel-based Virtual Machine))Develop code around SAP Security Guidelines and ethics.Analyze and build functional dashboards for observability.Technical Tasks - on Prem
Create new, install, maintain, update, evaluate and test Monitoring Packs from SCOM and other monitoring products.Design, Build, Run, Operate MS SCOM Latest version Landscape – Lab, PRODHybrid Monitoring solution – SCOM monitor resources in Azure CloudStrong PowerShell scripting knowledge e.g. for runbook development.Use GitHub for code repository.Use Azure DevOps, Pipeline, Release, CI / CDTechnical Tasks - Cloud
Design, Build, Run, Operate Azure Automationo Interface, data processing concepts, best practice in integration of external API’s and interfaces
Strong PowerShell scripting knowledge used in runbook development.Evaluation of Monitoring as a service solution based on Azure MonitorDefinition of standardized Monitoring Features using Infrastructure as CodeDeployment of Monitoring Systems and Rules using CI / CD practiceProcess Expectations
Be willing to serve as a backup resource for the monitoring team.Translation of requirement into user StoriesCollaborating with team members and cross-functional teams for quicker issue resolution.Follow / Improve SLA resolution timings.Creation of technical documentation.Participate in escalations and team meetings as per the agreed governance model.Engaging SAP CTW experts as needed based on service RACI and reducing ticket assignments to the expert group.Contribute to continual service initiatives / improvements.Assist operation line manager in meeting program objectives.Contribute to create / update knowledge articles. Update documents and share them with the operation line manager for review and approval.Keep updated on new technologies and request training if needed.Creation of a functional service offering and technical integration conceptShould be able to innovate around sustainability.Skills
University degree or equivalent work experienceGood to have MS Orchestrator, MS SCOM Certification, and certificate in Azure relevant for our area.Experience with ITIL based processes.Willingness to learn new skills and technologies.Ability to make quick decisions, assume leadership without supervision, able to assume a role of authority as necessary.A keen eye for detail and a result driven approach.Effective analysis : Ability to listen, analyze and summarize.Ability to work in stressful situations. Conflict management skills is a plus.Customer and team oriented.Excellent English written and oral communication skills.Good to have :o Azure Logic Apps
o Azure Application Insights
o Azure Sentinel
o Azure Service Bus
o Azure EventHub
o Knowledge of Networking
o Knowledge of SQL
o HTTP webhook, API method
o Deploy Hybrid Runbook Worker
o Other scription language as JavaScript and others
o Experience with using Open AI, ChatGPT or others.
Work experience in an international environment. Software Industry experience strongly preferred.