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Manager Relations Clients

AXIS GroupErnzen, DE

Vor 18 Tagen

Stellenbeschreibung

Join a dynamic company as a Customer Relations Manager! In this key role, you will be responsible for the management of life insurance contracts, ensuring compliance and administrative efficiency. With over 8 years' experience in the industry, you will manage a team while improving processes and identifying operational risks. This position will enable you to develop your leadership and customer relationship management skills while guaranteeing quality service. A permanent contract awaits you in an insurance company offering a stimulating environment. Apply now!

Description

Manage the financial and non-financial aspects of life insurance contracts.

Check and encode files to ensure compliance.
Ensure administrative management (EDM, correspondence, legal declarations, banking operations).
Coordinate with internal departments (legal, compliance, finance).
Improve processes and update procedures.
Identify and report operational risks.
Organize and assign team tasks.
Monitor performance and guarantee service quality.
Lead meetings and strengthen team cohesion.
Support employee skills development.
Ensure regular reporting to management.

Profile

Insurance diploma (BTS or Bac+2 minimum).

Minimum 8 years' experience in the life insurance sector.

Fluency in French and good level of English required.

Mastery of contract and product management systems.

Solid experience in customer relationship management.

In-depth knowledge of life insurance operations, transactions and regulatory procedures.

Good command of the administrative, accounting and legal aspects of the sector.

Analytical and risk management skills.

Excellent writing and interpersonal skills.

Thoroughness, organization and effective management of stress and priorities.

Team spirit, leadership and ability to handle conflict diplomatically.

Offer

Our client is offering a permanent contract in an insurance company.