IT Consultant / IT Administrator (m/f/d)
Nagarro
Remote, DE
Homeoffice
Job Description
- As an essential part of our team, you will lead the installation, configuration, and troubleshooting of software and operating systems on a variety of devices, both remotely and on-site in Duisburg.
- Ensure comprehensive IT support for desktops, notebooks, mobile phones, industrial PCs, and tablets, including hardware replacement and software problem resolution.
- Be responsible for the ongoing updating and review of documentation in the area of onsite services.
- Provide remote support to our clients at other locations.
- Handle incident, service request, IMAC, and break & fix tickets to ensure a high quality of IT support.
Qualifications
- Several years of experience in the IT support sector, with mandatory knowledge in endpoint support, M365 applications, Intune / SCCM operations, Microsoft Exchange, and Teams.
- A comprehensive and in-depth understanding of Microsoft technologies, including AD, AAD, Microsoft 365, Identity Management, and associated services, is required.
- Mandatory experience in onsite service, endpoint support, user support, remote support, and second-level support.
- Specialized expertise in managing Windows workstations / laptops, including comprehensive software support.
- Detailed knowledge of Windows Client operating systems, especially Windows 10 / 11, as well as local applications, client peripherals, and mobile devices.
- Excellent German and good English language skills in speaking and writing are required.
Additional Information
- 30 days of paid vacation, internal and external training opportunities, MyN Nagarro Employee Share Program, attractive company car and company bicycle arrangements, company-funded accident insurance policy, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks.
- Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference.
- Flat hierarchies and a long-term, stable job with attractive development opportunities.
Vor 30+ Tagen