Everyone's story matters. Come shape your story with us at Riverty. But where does that take you?

To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it.

And there's more: We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

We are looking for an AI Process Consultant (m/f/d) (unlimited, full-time) Join our team at one of our locations in Berlin or Verl – hybrid working conditions available.

Help transform how Riverty works—process by process, use case by use case.

As part of Riverty’s newly established, CEO-sponsored central AI Unit, the AI Process Consultant plays a critical role in unlocking AI’s business value. You will help shape and deliver AI-driven process improvements across the organization—by identifying opportunities, framing the right solutions, and guiding implementation.

You’ll work closely with functional and business units to determine the best path forward—whether it's optimizing a process, automating it, or using AI to drive decisions. You may also be embedded in cross-functional teams to support end-to-end delivery of key initiatives.

Your Responsibilities

• Analyze and map end-to-end business processes to identify inefficiencies and automation/AI opportunities.
• Run workshops and interviews with process owners to understand current-state workflows and constraints.
• Evaluate process maturity, standardization, and data readiness to recommend the best-fit solution.
• Optimization (redesign, simplification)
• Automation (e.g., RPA, workflow orchestration)
• AI/ML (e.g., prediction, classification, NLP)
• Define use case scope, success metrics, and technical/data needs.
• Draft solution outlines and hand over to technical teams or co-develop with AI Tech Consultants.
• Support change management by clearly communicating expected benefits, impacts, and user value.
• Act as a trusted advisor for business teams, helping prioritize and shape their AI transformation journey.

What You Bring

• 4+ years of experience in process optimization (Lean, Six Sigma, BPM) and automation technologies (e.g., RPA).
• Familiarity with applied AI/ML concepts and how they relate to business problems.
• Proven ability to work cross-functionally with business stakeholders, IT, and data teams.
• Experience in use case framing and value-driven solution design.
• Excellent facilitation, communication, and documentation skills.
• Knowledge of process mining tools (e.g., Celonis, Signavio).
• Exposure to AI project delivery and/or change management.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.

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