Job Title : Front Office Agent
Location : Dresden, Germany
Salary : €22,000 - €24,000 per year
About : My client is a premier hotel located in the heart of Dresden. They pride ourselves on delivering exceptional service and creating memorable experiences for their guests. As a Front Office Agent, you will be the face of our hotel, ensuring that each guest receives a warm welcome and impeccable service throughout their stay.
Key Responsibilities :
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Manage check-in and check-out processes efficiently
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide information about the hotel, available rooms, rates, and amenities
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Process payments and maintain accurate records of transactions
- Assist with reservations and cancellations
- Uphold hotel policies and procedures
Qualifications :
Previous experience in a similar role within the hospitality industry is preferredStrong communication and interpersonal skillsProficiency in German and English; additional languages are a plusExcellent organizational and multitasking abilitiesProfessional appearance and attitudeAbility to work flexible hours, including evenings, weekends, and holidaysFamiliarity with hotel management software (e.g., Opera, Fidelio) is an advantageWhat We Offer :
Competitive salary of €22,000 - €24,000 per yearOpportunities for career growth and developmentA supportive and friendly work environmentEmployee discounts on hotel services and amenitiesComprehensive training programsHow to Apply :
Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http : / / www.corecruitment.com /https : / / www.facebook.com / COREcruitmentDOTcom /Tweet us @COREcruitment