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wu personal GmbH
1st Level Support / First Level Supportwu personal GmbH • Hannover, de
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1st Level Support / First Level Support

1st Level Support / First Level Support

wu personal GmbH • Hannover, de
Vor 30+ Tagen
Stellenbeschreibung

Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.

Für unseren renommierten Kunden suchen wir ab sofort an den Standorten Berlin, Hamburg, Hannover, Köln, Meckenheim, Frankfurt am Main, Düsseldorf, Stuttgart oder Nürnberg bzw. bundesweit mehrere Mitarbeiter (m/w/d) im


1st Level Support / First Level Support
bundesweit an mehreren Standorten



JOBPROFIL - ID 2840

AUFGABEN

  • Annahme und Bearbeitung aller eingehenden Anfragen im IT-Service Desk
  • Unterstützung der Anwender bei Anfragen zu Microsoft Windows und der Microsoft Office Produktpalette sowie allgemein im Hardware- und Softwareumfeld
  • Dokumentation der Tätigkeiten im Ticketsystem
  • Eröffnung von Tickets für den 2nd Level Support

KENNTNISSE

  • Technisches Verständnis
  • Kenntnisse im Bereich Microsoft Windows und MS Office
  • Idealerweise erste Erfahrungen im Kundensupport, einem User Helpdesk oder Servicedesk bzw. als IT-Service Mitarbeiter (m/w/d) oder IT-Kundenbetreuer (m/w/d)
  • Sehr gute Deutschkenntnisse und Kenntnisse in Englisch

LEISTUNGEN

  • Tarifgebundener Vertrag (iGZ/DGB)
  • Festes Monatsgehalt inklusive übertarifliche Bezahlung
  • Projektzulage ab dem ersten Einsatztag
  • Urlaubs- und Weihnachtsgeld nach iGZ
  • Persönliche Betreuung

Jetzt bewerben Ansprechpartner/in:
Jutta Linti
HR
+49 89 2190952-78
jutta.linti@wu

Kontakt / Impressum | Datenschutz

Jobalert für diese Suche erstellen

1st Level Support / First Level Support • Hannover, de

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