Coordinator, Catalog Operations - 24 Month Contract

ABOUT THIS ROLE

Based in Berlin, Audible GmbH is looking for a Coordinator, Catalog Operations to support various editorial and operational processes needed in order to efficiently publish and update Audible's catalog metadata.

This position is a 24 month fixed-term contract.

ABOUT YOU

In this position, you will work as part of a team that accurately enters, edits, and maintains metadata, audio assets and image art for all products. You will focus on the complete and accurate data entry of all product metadata, which includes utilizing a variety of tools to quickly and thoroughly research various ad-hoc requests.

You will feel comfortable in this role if you enjoy working with systems, processes, and literature in a fast-paced environment, take pride in delivering accurate results, and have a passion for technology and media, specifically spoken word audio.

As a Coordinator, Catalog Operations you will oversee...

• Product Metadata Indexing and Copyediting : Enter, edit, proofread, and fact-check metadata records in our content management system prior to releasing a product to Audible marketplaces (Audible stores, Amazon, iTunes). Key elements such as a product's company identification, on-sale date, distribution rights, availability, pricing, provider, royalty earner, title, descriptive copy, and taxonomy are top priority areas of review with primary focus on, but not limited to, German- and Italian-language products.
• Catalog Updates and Trouble Ticketing : Perform, process and verify daily metadata update and correction re-quests received from providers, customers, and internal stakeholders via tickets or other sources, and ensure that requests are answered appropriately and in due time.
• Process / Workflow Improvement & Documentation : Envision, articulate, implement, and document streamlined processes; foster alignment across (inter)departmental teams for maximized standardization across metadata-related workflows; weigh risks and gains to drive change.
• Product Relationships and Affiliations : Support customer discovery by creating, verifying and updating product relationships such as Category Assignments, Series Affiliation (e.g., linking works in a trilogy), Title Authority (grouping different versions of works together) or Contributor Authority (bibliography).
• Table of Contents (ToC) : Proofread table of content data for Audible products.