Field Process Engineer

Plasma Technology, as a part of Oxford Instruments Group, offers flexible, configurable process tools and leading-edge processes for the precise, controllable and repeatable engineering of micro- and nanostructures. Our systems provide process solutions for the etching of nanometre-sized features, nanolayer deposition and the controlled growth of nanostructures. These solutions are based on core technologies in plasma-enhanced deposition and etch, ion-beam deposition and etch, atomic layer deposition, deep silicon etch and physical vapour deposition.

To support the ongoing growth of our business, we are hiring a Field Process Engineer in one of our European offices (Germany, UK, France, Poland, Spain, Sweden, Italy). The role is field-based and will mainly cover central and northern Europe. You'd be travelling 90% of the time.

Role Purpose

To ensure that Plasma Technology, our cutting-edge semiconductor equipment is fully functional and available for customer use, involving regular extensive travel.

Your Key Responsibilities would be:

• Carry out Process acceptance and support visits as required within the European region.
• Demonstrate process performance of tools installed at customer’s sites to pass customer acceptance tests and achieve system acceptance. This will involve foreign travel.
• Carry out remote process work for tool acceptances and issue support, including acting as main customer contact for these acceptances.
• Actively follow up all acceptances with customers to obtain signature of acceptance. Timely forwarding of these forms to Resource Controller, helpdesk and finance as required.
• Develop an excellent working knowledge of the technology to facilitate fault-finding and root cause analysis on processing results or equipment performance to deliver optimised process and hardware performance.
• Carry out customer training both at OIPT and at customer sites.
• Liaise with the process department and development teams to gain a working knowledge of new processing requirements for new market technologies.
• Liaise with Sales Team to provide useful background information.

You would be an ideal match if you have:

• Masters level minimum in physics/chemistry/something closely related.
• Significant experience of the semiconductor industry or relevant experience in an academic institution.
• Thin film measuring skills (e.g. SEMS).
• Deposition experience essential.
• Self-starting, diligent and enthusiastic. A professional approach to working independently and managing your own time.
• Highly innovative and good lateral thinking skills for identifying opportunities for technology development applications.
• Focused on excellent customer service.
• Good diagnostic skills and problem-solving abilities. Positive and enthusiastic attitude to technical challenges, and flexibility to cope effectively with changes to specifications or priorities.
• Excellent written and oral communication in English. Able to articulate, present and report on technical or complex issues clearly and succinctly.
• Driving licence and prepared to travel extensively for up to 90%.

We offer:

• Company car
• Pension plan benefits
• Language Courses
• Frequent travel opportunities
• Flexible working hours
• Fantastic team and supportive culture
• Development programmes
• Home office
• Paid annual leave

Why Join Us?

You’ll be part of a forward-thinking, customer-focused company where your expertise will directly impact innovation and product development. We offer the opportunity to work with a talented international team, engage with exciting technology, and help shape the future of electron microscopy.