Commercial Learning Trainer (m/w/d)

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Commercial Learning Trainer will deliver content and support workshops in training classes, to improve the knowledge and skills of our commercial employees. The Commercial Learning Trainer works closely with colleagues in many departments including Field Sales, Clinical/Product Education, and Marketing to execute training program initiatives to address the needs of the Intuitive Commercial Employees.

Roles and Responsibilities:

Technical Training

• Become a Subject Matter Expert of da Vinci Surgical System pre, intra and postoperative management.
• Obtain “expert” level certification of da Vinci Surgical Systems, da Vinci Instruments and Accessories, and da Vinci Advanced Technology.
• Educate Intuitive Commercial employees to train and support their da Vinci customers on:da Vinci Instruments and Vinci Advanced Vinci Si, da Vinci Xi, da Vinci X, and da Vinci SP Surgical Systems.
• Educate Intuitive Commercial employees on the da Vinci technical value propositions.
• Assess training participants technical competency.

Clinical Training

• Become a Subject Matter Expert across key specialties: general surgery, colorectal surgery, gynecologic surgery, thoracic surgery, and urology.
• Obtain “expert” level certification of da Vinci surgical procedure lectures.
• Educate Intuitive Commercial employees on relevant clinical procedures as part of sales training programs and initiatives.
• Educate Intuitive Commercial employees on the da Vinci clinical value propositions.
• Assess training participants clinical competency.

Training Programs

• Manage technical and clinical segments of new hire training programs: Clinical and System Training (CAST).
• Execute existing clinical and technical training programs for existing commercial employees.
• Administer online testing and post-training evaluations.

Administrative

• Build training program agenda(s) with support from mentor or manager.
• Follow relevant Standard Operating Procedures and training processes.
• Other related duties as necessary.

Qualifications

Required Knowledge, Skills, and Experience:

• Bachelor’s degree or equivalent experience required.
• 1 year of leadership experience preferred.
• Ambition and strong work ethic.
• Ability to excel in a high-energy, fast-paced environment.
• Ability to organize and work under strict time deadlines, while producing quality deliverables.
• Proven ability to work effectively as part of a team.
• Organizational and prioritization skills.
• Good presentation, oral, and written communication skills.
• Proficiency in MS office.
• Ability to travel for up to 20%.
• Fluency in English and local language.

Additional Information

Wir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.

Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den Export Administration Regulations (15 CFR § können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeitende unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.

Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (das Lizenzierungsverfahren der Regierung kann bis zu sechs Monate dauern) oder (ii) einen Technology Control Plan (TCP) implementieren muss (verlängert den Einstellungsprozess in der Regel um 2 Wochen).

Für alle Positionen bei Intuitive, die Exportkontrollen unterliegen, steht ein endgültiges Angebot unter dem Vorbehalt, dass vor dem geplanten Eintrittsdatum eine genehmigte Exportlizenz und/oder ein vollständig ausgeführter Technology Control Plan (TCP) vorliegt. Das Eintrittsdatum kann dabei angepasst werden, sofern der Genehmigungsprozess den Einstellungsbedarf nicht unangemessen beeinträchtigt.