Principal Consultant-Professional Services (f/m/d)

At Stackgini we are building the AI operating system for Autonomous Enterprise IT.

IT landscapes of large enterprises have never been under more pressure. Thousands of applications to govern. Major transformations to manage. Growing regulatory complexity on one side, business units shipping AI prototypes in days on the other. And in the middle: enterprise IT teams still managing and collecting tech demands manually, managing the complexity of highly integrated processes and systems.

Stackgini changes this fundamentally. Stackgini's system understands its customers' enterprise tech landscape from the ground up, from technical configuration to application documentation, from individual IT demands to dependencies across the entire tech portfolio, with the depth of knowledge of a senior IT expert and the speed of a machine. If you had unlimited budget, you would hire a dedicated IT expert for every IT demand. With Stackgini, this is now possible.

Some of the largest organizations in this world trust Stackgini including DAX-40 and Fortune-500 customers like Siemens Healthineers or REWE.
We're a small, talent-dense team of >10, building what we believe will change how the world's largest companies operate. We are growing fast, and the people joining now are the ones who set the standard - for the product, the culture, and our category. Stackgini will be the place where you will do the most meaningful work of your career.

Tasks

As a Principal Consultant-Professional Services (f/m/d) at Stackgini, you’ll play a key role in guiding our enterprise customers through their journey with our AI-powered IT decision-making platform. You’ll ensure customers achieve measurable business value while contributing to Stackgini’s growth. Your key responsibilities will be:

• Strategic advisory & planning: Develop a deep understanding of each customer’s business, IT landscape and objectives. Collaborate with executives to build joint success plans, define KPIs and craft measurable milestones.
• Onboarding & implementation leadership: Lead workshops, configure our platform to client processes, and drive adoption. Guide process transformation initiatives—often navigating legacy structures, internal resistance, and political dynamics.
• Trusted advisor & relationship builder: Act as a single point of contact for large enterprise accounts, nurturing long-term partnerships. Guide clients through complex organisational dynamics, provide best-practice advice and champion stakeholder alignment.
• Value realisation & growth: Monitor account health, conduct quarterly business reviews and identify opportunities for account expansion.
• Thought leadership: Represent Stackgini at industry events and client workshops. Share market trends and innovation insights; develop case studies and success stories that demonstrate our impact.

Requirements

• Consulting pedigree: 4+ years of experience in top‑tier strategy or IT‑consulting roles. You’re comfortable advising C‑level executives and navigating complex stakeholder landscapes.
• Technical & business acumen: High affinity with IT departments; ability to grasp enterprise architecture, procurement and governance processes. Familiarity with platforms like SAP LeanIX, ServiceNow, etc. is a plus.
• Customer success mindset: Proven track record in client‑facing roles. You listen deeply, understand unspoken challenges, and go the extra mile to help stakeholders succeed.
• Strategic thinking with hands-on execution: You can think at the 10,000-foot level while also diving into operational detail. Comfortable designing success plans, facilitating workshops, and owning execution.
• Communication & facilitation: Exceptional presentation, negotiation and conflict‑resolution skills. Fluent in English and German.
• Entrepreneurial spirit: Thrives in high‑growth environments, takes ownership and continuously seeks opportunities to improve processes and the customer experience.
• Travel flexibility: Willingness to visit client sites across Germany and Europe as required.

Benefits

• Competitive compensation package including employee stock options
• Opportunities for professional growth
• 30 days of vacation and day off on your birthday
• Modern office space in Berlin
• Budget for self-improvement, and other perks
• Gympass subscription
• Public transport subscription (Deutschlandticket)
• Dedicated time for learning & innovation
• Quarterly Get-Together-Events
• The best popcorn in town

Ready to make an impact? Join us at Stackgini and be part of something extraordinary!

Stackgini is a VC-backed B2B SaaS startup that is building the AI operating system for IT demand management.

Stackgini's system understands its customers' enterprise tech landscape from the ground up, from technical configuration to application documentation, from individual IT demands to dependencies across the entire tech portfolio, with the depth of knowledge of a senior IT expert and the speed of a machine. REWE, Siemens Healthineers, DATEV, and many other customers are already using the solution.