Talent.com
The lemon Consulting
Customer Service Rep (WebsiteSolutions) (German)The lemon Consulting • Berlin, Germany
Customer Service Rep (WebsiteSolutions) (German)

Customer Service Rep (WebsiteSolutions) (German)

The lemon Consulting • Berlin, Germany
Vor 30+ Tagen
Stellenbeschreibung
Position: Customer Service Representative Location: Lisbon, Portugal Work model: on site Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media. Provide clear and accurate information in response to customer inquiries, following established company policies and procedures. Assist with general questions, product or service information, and basic technical support. Respond to incoming customer requests and accurately document relevant case details in the appropriate systems. Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary. Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure. Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors. Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in German (C2) both verbal and written. Fluent in English (minimum B2 level) Minimum 1 year of previous customer service experience Strong verbal and written communication skills across various platforms (phone, email, chat, social media). Basic understanding of customer service principles and the ability to follow standard procedures. Ability to handle technical inquiries and troubleshoot common issues with guidance. Ability to quickly learn new softwares and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. Organized, detail-oriented, and able to manage multiple tasks simultaneously. Willingness to learn and adapt in a fast-paced or evolving support environment. Working schedule: shift rotation, Monday to Friday: 5AM-22PM, rotating shifts OFFER: Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more!
Jobalert für diese Suche erstellen

Customer Service Rep (WebsiteSolutions) (German) • Berlin, Germany

Ähnliche Stellen

Manager Customer Service / Manager Kundenbetreuung (m/w/d)

WvM Immobilien + Projektentwicklung GmbHBerlin, DE

Jahren Wohnprojekte in Köln und ist seit mehr als zehn Jahren auch in Berlin aktiv.In beiden Märkten entstehen kontinuierlich neue, hochwertige und nachhaltige Lebensräume, getragen von einer klar ... Mehr anzeigen

 • Gesponsert

Customer Service Advisor- German Speaking (Fixed Term Contract) (m/w/d)

the LEGO Groupberlin, Deutschland

Customer Service Advisor - German Speaking (Fixed Term Contract) (m/w/d) at the LEGO Group.Dies ist ein befristeter Vertrag bis zum 31.As part of our seasonal Customer Service team, you will suppor... Mehr anzeigen

 • Gesponsert

Service Owner Redispatch (f/m/d)

50Hertz Transmission GmbHberlin, Deutschland

Start: For the next possible date.Hier übernehme ich eine zentrale Rolle im Betrieb und Weiterentwicklung für die deutsche Redispatch Plattform.Das macht den Job für mich interessant: 50Hertz treib... Mehr anzeigen

 • Gesponsert

Customer Service Team Lead

Orange Connex Europeberlin, Deutschland

Orange Connex, Partner von eBay, sucht zur Verstärkung des Teams eine*n Customer Service Teamlead im B2B-Kundenservice E-Commerce (x/f/m).Wir bieten Verkäufern und deren Kunden einzigartige Vorteil... Mehr anzeigen

 • Gesponsert

Senior DevOps Engineer (m/f/d) – IAM & OpenShift Environment

AIDA RecruitmentBerlin, Germany
Homeoffice
Quick Apply

We are looking for DevOps for our client.To strengthen their existing teams, they are looking for permanent employees (m/f/d) to join them immediately, support their long-term project, and become p... Mehr anzeigen

Quality Assurance Rater - German (Germany)

TELUS Digital EuropeBerlin, de

Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI t... Mehr anzeigen

 • Gesponsert

Service Owner Redispatch (w/m/d)

StudySmarterberlin, Deutschland

Hier übernehme ich eine zentrale Rolle im Betrieb und Weiterentwicklung für die deutsche Redispatch Plattform.Wir empfehlen allen potenziellen Bewerbern, vor der Bewerbung die vollständige Stellenb... Mehr anzeigen

 • Gesponsert

Business Development Rep (AI Cloud)

Featherless AIberlin, Deutschland

AI without infrastructure overhead.AMD, Airbus Ventures, 500 Global, Kickstart Ventures, HF0 Residency, Panache Ventures, and Oakseed Ventures.Our cloud provides instant access to.We’re looking for... Mehr anzeigen

 • Gesponsert

Customer Service - German speaking - 100% remote in Greece

Halvia TalentBerlin, Berlin, Germany
Homeoffice

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.Are you passionate about helping people? This is your chance to work in a dynamic and digital-first envi... Mehr anzeigen

Customer Care Specialist - German speaking (on-site)

Clooverberlin, Deutschland

Wenn ein Installateur nicht weiterkommt oder ein Hausbesitzender eine Finanzierungsfrage hat, bist du die erste Person, die antwortet — und oft die einzige, die den Unterschied zwischen einem gelös... Mehr anzeigen

 • Gesponsert

Customer Service Manager Account Services (m/w/d) German Speaking

Scalable GmbHberlin, Deutschland

Scalable Capital ist eine führende digitale Investment- und Banking-Plattform mit Vollbanklizenz und ermöglicht Menschen in Europa ihre Finanzen selbst zu gestalten.Mit dem Scalable Broker können K... Mehr anzeigen

 • Gesponsert

Customer Service Manager Account Services (m/w/d) German Speaking

Scalable Capitalberlin, Deutschland

Diese Position ist im 2nd-Level Support im Account Service Bereich und wird sowohl in München als auch in Berlin angeboten.Du bist zuverlässiger Ansprechpartner sowohl für unsere bestehende Kundsch... Mehr anzeigen

 • Gesponsert

Senior Product Manager - Web (m/w/d) - German speaking - Berlin

Patronus Groupberlin, Deutschland

Um unsere Vision zu verwirklichen, suchen wir einen Product Manager - Web (m/w/d).Du übernimmst die Verantwortung für unsere webbasierten Anwendungen (Webshop, Customer Portal, Backoffice) und gest... Mehr anzeigen

 • Gesponsert

Senior Product Manager - Web (m/w/d) - German speaking - Berlin

Patronusberlin, Deutschland

Um unsere Vision zu verwirklichen, suchen wir einen Product Manager - Web (m/w/d).Du übernimmst die Verantwortung für unsere webbasierten Anwendungen (Webshop, Customer Portal, Backoffice) und gest... Mehr anzeigen

 • Gesponsert

Work in Lisbon / German Speaker Customer Specialist

NomadifyBerlin, Germany
Quick Apply

Serve as the primary point of contact for German-speaking customers via phone, email, and chat.Provide timely, accurate, and professional support in line with defined service level agreements (SLAs... Mehr anzeigen

(Senior) Project Manager in Customer Service (f/m/x)

AUTO1 Groupberlin, Deutschland

Senior) Project Manager in Customer Service (f/m/x).As (Senior) Project Manager you will take on a decisive key position with regard to our customer service journey and optimization of our C2B busi... Mehr anzeigen

 • Gesponsert

German Speaking Customer Support Rep – Remote in Greece - Relocation Supported

FH Collective AcademyBerlin, Germany
Homeoffice
Quick Apply

Relocate to Greece This Summer — and Work Remotely!.This role offers an international working environment along with full relocation support for candidates moving from.Imagine starting your day wit... Mehr anzeigen

German-Speaking Customer Service Representative – Lisbon - Relocation Supported

WW TalentsBerlin, Germany
Quick Apply

Join our client's team in Lisbon as a Customer Service Representative, providing essential support to customers in German and English.This on-site role offers the opportunity to work in a dynamic e... Mehr anzeigen

Customer Service Associate - Account Services (m/w/d) German Speaking

DCI Groupberlin, Deutschland

Scalable Capital ist eine führende digitale Investment- und Banking-Plattform mit Vollbanklizenz und ermöglicht Menschen in Europa ihre Finanzen selbst zu gestalten.Mit dem Scalable Broker können K... Mehr anzeigen

 • Gesponsert

Teamlead, Customer Implementation (m/f/d)

Lightspeed Commerceberlin, Deutschland

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!.We’re looking for a Team Lead to join our German Customer Implementation/onb... Mehr anzeigen