WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets – managing the full-life cycle of specialist and executive level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR Job Title: Multilingual Service Desk – English, German & French | No Experience Needed Location: München, Germany Join our client’s elite support team at the European Patent Office (EPO) in München, providing multilingual technical and administrative assistance for key users of European patent systems. The role is part of a prestigious international environment, supporting innovation and intellectual property protection across Europe. We are looking for a motivated, service-oriented professional who is eager to begin their career in a dynamic and multicultural workplace. No prior experience in IT or service desk roles is required – a comprehensive training program will be provided. YOUR TASKS Be the first point of contact for EPO users by phone, email, webform, and internal chat Provide empathetic, efficient, and professional support to users, including patent lawyers, companies, and inventors Guide users step-by-step to resolve issues and provide information Open and track tickets in ServiceNow and escalate if needed Stay updated on new tools, procedures, and product functionalities Work closely with your team and supervisors in a collaborative, international environment Contribute to continuous improvement by gathering feedback and helping refine processes Learn the specific terminology and systems related to the patent sector YOUR SKILLS AND EXPERIENCE Minimum Requirements: C1 level (or higher) in German and English – verbal fluency and written proficiency in English are essential Conversational level (B2 or higher) in French Excellent communication and interpersonal skills Comfortable working with digital tools and willing to learn new systems Strong sense of organisation, time management, and reliability A natural inclination to help and support others Team player who can also work independently Preferred (not mandatory): Previous experience in customer support, hospitality, administration, or similar roles Familiarity with ticketing or CRM systems (e.g. ServiceNow) Already living in or near Munich, or willing to relocate (relocation support provided) EXTRA INFORMATION Location: Onsite in München Germany (3 days in office / 2 remote after training) Contract: Fixed-term contract (12 months) with possibility of permanent hire Relocation package: Provided (transport, 1 month accommodation) Work schedule: Rotating shifts between 07:30 and 19:30 Start date: immediate/ASAP Work environment: International, structured, and high-security Training: 3–6 months comprehensive onboarding and mentoring provided Team: Supportive, multilingual environment Career growth: Long-term project (5+ years) with professional development Salary: Competitive compensation and corporate benefits Events: Participate in company networking and team-building activities Please note: This position is open only to EU citizens or non-EU citizens already based in the EU with a valid work permit. Once we receive your CV, we will evaluate it carefully. If there’s a match for this or other roles, we’ll be in touch. If not, we’ll keep your profile in mind for future opportunities. At Etinars, we are committed to supporting a Diverse and Inclusive Community. If you identify as part of it and meet the minimum job criteria, you will be given the opportunity to demonstrate your abilities at interview.
Multilingual Service Desk – English, German & French | No Experience Needed • Deutschland, Nürnberg
Are you ready to take your German language skills to the Mediterranean and build your career in one of Cypruss most dynamic coastal cities? We are looking for a.German-Speaking Customer Support Spe... Mehr anzeigen
Wir suchen ab sofort mehrere Customer Service Mitarbeiter (m/w/d) in Vollzeit.Neben einer abwechslungsreichen Aufgabe erwartet Sie ein Arbeitsvertrag mit übertariflicher Bezahlung, sowie eine beruf... Mehr anzeigen
Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mehr anzeigen
Work and Live in Greece, Portugal, Spain or Bulgaria.Are you a German speaker looking to take your career abroad? Join our international Customer Service team and experience life in some of Europes... Mehr anzeigen
Are you ready to take your career abroad and experience life in one of Europes most vibrant and sunny cities? Join our international team in.Portugal, and become part of a global company that value... Mehr anzeigen
Are you ready to take your German language skills to one of Europes most stylish, energetic, and opportunity-filled cities? We are looking for a.German-Speaking Customer Support Specialist.Milan is... Mehr anzeigen
Multilingual Jobs in Lisbon | Customer Support & Content Moderation.Our international clients in Lisbon are looking for multilingual candidates to join their customer service and content modera... Mehr anzeigen
Starte Deine Zukunft im Bereich Tourismus gemeinsam mit dem Good Morning Hotel Erfurt und der IU Internationalen Hochschule (IU).Das Good Morning Hotel Erfurt ist Teil der schwedischen Ligula Hospi... Mehr anzeigen
Bei CANCOM erwartet dich ein innovatives, agiles und nachhaltiges Umfeld: Mehr als 5.Mitarbeiter arbeiten tagtäglich daran, mit Hilfe moderner IT-Lösungen die Zusammenarbeit und den Austausch in ve... Mehr anzeigen
Akkodis ist ein globales Beratungsunternehmen für Digital Engineering, das Technologie und Talente zusammenbringt, um Transformation zu beschleunigen, Innovation voranzutreiben und eine intelligent... Mehr anzeigen
Are you ready to take your sales or digital marketing career to an international level while living in one of Europes most vibrant and inspiring cities? We are looking for motivated German-speaking... Mehr anzeigen
Are you ready to take your German language skills to an international environment while living on one of the Mediterraneans most beautiful islands? We are looking for a.German-Speaking Customer Sup... Mehr anzeigen
Are you ready to take your career abroad and experience life in one of Europes most exciting capital cities?.German-speaking Client Experience Associates.This is your chance to represent global bra... Mehr anzeigen
We are partnering with a global leader in geospatial and GNSS technologies, to hire an experienced.This role is perfect for a motivated sales professional with strong industry knowledge and an esta... Mehr anzeigen
Starte Deine Zukunft im Bereich Tourismus gemeinsam mit dem Mercure Hotel Hagen, Langdor GmbH und der IU Internationalen Hochschule (IU).Reisende, die auf der Suche nach lokalen und authentischen E... Mehr anzeigen
Are you ready to take your German language skills to the Mediterranean and build your career in one of Frances most vibrant coastal cities? We are looking for a.German-Speaking Customer Support Spe... Mehr anzeigen
Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI t... Mehr anzeigen
Lisbon? Were on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e-commerce support team right in the heart of this vibrant city.Your mission, should you ch... Mehr anzeigen
Du möchtest in einem internationalen Unternehmen arbeiten und Dich dafür optimal vorbereiten? Dann ist der Duale Studiengang BWL - Spezialisierung International Management genau das Richtige für Di... Mehr anzeigen
We're Hiring German-Speaking Talent for Exciting International Roles Across Europe.Join leading global companies in top European destinations including.Portugal, Spain, Greece, Malta, and Bulgaria.... Mehr anzeigen
){kind=logo}
