Engineering Operations Technician, Data Center Engineering Operations

Do you want to work on the world’s largest Cloud Computing Infrastructure? Then we have the perfect job for you!

Mid 2013, our Amazon Web Services S3 web service accepted its 2 trillionth object and that the service is regularly peaking at over 1.1 million requests per second. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in every region. This requires talented people to build & manage. We hope it is you!

We are currently looking for an experienced, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports our Data Center Organization within Amazon. Specifically, this team works to ensure that the data center operate at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT serves as a technical resource to support Amazon within its owned and operated data centers. This is data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT’s are also tasked with driving innovation while reducing operational costs in the facilities.

Amazon offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining our computing environments in a secure, scalable, and cost-effective manner.


Responsibilities:
- You will assist in the operation, and maintenance of all electrical,mechanical, and HVAC equipment within the Data Center/Facility.
- You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
- You will monitor and troubleshoot of all mechanical, electrical, HVAC systems,voice/data, chiller systems and generators.
- You will provide assistance to contractor or data center engineer to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and or generator certifications and training.
- You will provide assistance to contractor or data center engineer to deploy new equipment, such as, building racks, cabling, and other tasks as necessary.
- You will responds to internal Rack customer maintenance, repair and additions/expansion requests through the ticketing system,
- You will perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
- You will maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance.
- You will review the Test quality, performance, safety, and reliability of products, equipment, processes.



Key job responsibilities
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

- You have received a technical (Military/ Trade School) training and/or have similar experience in that field.
- You will have such electrical qualification(s) as are necessary to operate Low Voltage equipment in accordance with applicable German regulations (Elektrofachkraft).
- You have several years of relevant work experience, ideally within Data Center operations.
- This role requires you to be a national of an EU member state.

PREFERRED QUALIFICATIONS

- You have several years of working within a data center.
- You have an associates or Bachelor’s degree in applicable engineering field or mechanical or electrical trades.
- Certified electrician as per German regulations.