Customer Service Manager
Approach People Recruitment • Bad Schwartau, State, Germany
Vor 23 Tagen
Stellenbeschreibung
🌍 Trilingual Operations Manager (m/f/d) – Insurance Sector | Schleswig-Holstein
Are you a dynamic professional with a passion for optimizing operations in a fast-paced environment? A well-established insurance provider in Schleswig-Holstein is seeking an experienced Operations Manager (m/f/d) fluent in German, English, and French to oversee and enhance its international workflows.
🔍 What You’ll Do:
- Lead and coordinate operational teams across multiple regions.
- Ensure seamless day-to-day operations with a focus on efficiency, compliance, and customer satisfaction.
- Serve as a vital communication bridge between German, English, and French-speaking stakeholders.
- Monitor KPIs, implement process improvements, and manage cross-border projects.
- Collaborate closely with internal departments including Claims, Underwriting, and Customer Service.
✅ What You Bring:
- Proven experience in operations management, ideally in the insurance or financial services sector.
- Native-level or fluent German, English, and French.
- Strong leadership and organizational skills.
- Familiarity with regulatory frameworks in the DACH and/or EU region is a plus.
- Tech-savvy mindset with proficiency in modern CRM and workflow tools.
💼 What’s Offered:
- Competitive salary and benefits package.
- A stable, supportive work environment with international exposure.
- Opportunities for growth within a respected and agile organization.
- Autonomy to shape operational strategy in a growing cross-border business.
Ready to take the next step in your career?