IT Support / Specialist

A client in Hamburg is looking to build their finance team. They are an IPP company with around 300 employees and they are looking for an IT Specialist/ Support. They are well known in the industry and they are involved in end to end project lifecycle.


Responsibilities:

• You are tasked with receiving fault reports and service requests through telephone, email, and a ticketing system.
• Your scope of responsibility includes the installation, configuration, and maintenance of all hardware.
• Your role involves the analysis of issues, the discovery of solutions, and the resolution of problems.
• You will also provide on-site user support and offer guidance for any emerging concerns.

Qualifications:

• You have successfully completed training within the IT sector and have gained initial professional experience in roles such as service desk, technical support, or a similar capacity.
• You possess a keen interest in IT topics and technology, and you're prepared to adapt to new tasks and domains.
• Your skill set includes a foundational understanding of supporting Windows clients and Office 365, specifically in the context of Active Directory.
• Additionally, you have a basic proficiency in providing support for iOS and Android platforms.
• German and English speaker

Benefits

• Modern working space with an open office environment
• Flexible working schedule (Hybrid)
• 30 days vacation
• Personal development & training opportunities
• Company bike leasing and gym
• Good transportation links, parking available including electric charging stations
• Social activities on a regular basis
• Bonus scheme, capital formation, referral bonuses